Insights & Reporting Manager

Aggregate function:  Finance
Business Area:  Local Finance
Posting Country:  United Kingdom
Date Posted:  21 Nov 2023
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Newbury or Manchester or London + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time




At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.


Who we are


We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 


At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.


What you’ll do


We are building out our analytics, modelling and insight team for Credit Risk, Billing and Collections. We are looking for a strong manager able to help shape the future of the newly-formed Reporting team to support and grow the existing team members in skills and experience and build up our suite of centralised reporting. We have a wealth of data sources through which this team can unlock profitable growth and customer value for both our Consumer and Enterprise businesses. 


As a Insights & Reporting Manager you will be responsible for defining & delivering the reporting roadmap, identifying opportunities across the team for the continuous improvement of our decision making. This includes all management information, reporting, visualisation and initiative tracking for BCRC, providing insights and recommendations from the reporting as well as the production of said reports. You will also feed into the long term strategy with regard to data sources and technology adoption as well as coaching the existing team. Key accountabilities include: 


  • Deliver baseline reporting across the function, providing a centralised suite of regular reports for use by wider teams and for feeding into business stakeholders to monitor trends and performance.
  • Develop standardised approaches/pipelines for tracking performance of initiatives implemented 
  • Own and maintain the Reporting roadmap; working closely with Business Partners, Analytics team and Data Governance team within DA&DS and wider BCRC stakeholders to align on prioritisation
  • Proactively draw insight from available data sources, driving business change and improving the Credit and Collections landscape.
  • Identifying opportunities to enhance the technology, skillset and data available within the team.

Who you are  


  • Extensive experience of SAS, Teradata, SQL and Excel as well as proven capability in model building.
  • Highly numerate, analytical thinker. Able to identify opportunities and drive insight and appropriate action from data.
  • Proven communication skills. Ability to translate complex data into insights and to uphold challenge and discussion with senior managers and stakeholders from across the business.
  • Leadership skills and capability to build a team and deliver a strategy and roadmap of activities.


Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.


What we offer


We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.  


Together we can 


Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( for guidance.


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.