Lead Digital Product Manager
Location: Any UK Hub + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
- Lead Your Tribe: You'll have overall responsibility for your Tribe, designing, building, and running best-in-class self-service journeys that deliver maximum value for our users and business. You'll take accountability for your Tribe's success and think big, focusing on medium to long-term activities while being willing to dive into the details when needed.
- Collaborate and Innovate: Work hand-in-glove with your Tribe's Product Owners and the rest of the Digital Product Management team to ensure seamless collaboration and problem-solving. Lead a cross-functional team including Product & Propositions, IT & Digital Engineering, Sales, Care, Commercial & Marketing, and Data Transformation & CVM.
- Advocate and Inspire: Be an advocate for our Digital Products and ways of working, both internally and externally. Foster a culture of open and equal discussions, where all Tribe members feel comfortable speaking up and holding each other accountable.
- Drive Product Vision: Own your Tribe's Product Vision and contribute to the overall Digital Vision. Work with key stakeholders to deliver maximum value quickly and often, using insights, research, and customer feedback to truly understand users' needs.
- Manage Product Roadmap: Own and prioritize your Tribe's Product Roadmap, ensuring it is insight-led and up-to-date with small changes and optimizations. Ensure a continual flow of work for the Tribe's development squads.
- Develop Requirements: Lead the process of developing and documenting high-level requirements for your Tribe's Themes and Epics, collaborating closely with Business Analysts and User Experience teams.
- Ensure Delivery: Drive and support your Tribe in achieving its goals, actively participating in demos and ensuring the working product meets requirements. Be the Product Lead for all Go To Market activities within your Tribe.
- Stakeholder Management: Be the first point-of-contact for teams outside of Digital, known for your subject matter expertise and thought leadership. Communicate proactively and regularly to ensure stakeholder buy-in.
- Performance and Improvement: Drive results in a fast-paced environment, setting your Tribe's direction and keeping activities on track. Participate in regular retrospectives to simplify processes and make things easier for your Tribe and the wider team.
Who you are
- A strategic thinker with a passion for digital products and customer experience.
- Strong digital product & e-commerce managerial experience.
- Excellent analytical skills.
- A collaborative leader who can work seamlessly with cross-functional teams and create a culture of collaboration.
- An advocate for innovation and best practices in digital customer experience.
- A clear and compelling communicator with excellent stakeholder management skills.
- A results-driven individual who thrives in a fast-paced, complex environment.
- Someone who fosters a culture of open discussions and accountability within their team.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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