Programme Manager

Posting Country:  United Kingdom
Date Posted:  3 Jun 2023
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: UK + (Hybrid*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours:  Full time 37.5 hours per week – Mon to Fri


At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.


Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 



At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.



Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.



What you’ll do 
The Programme Manager will lead large customer facing programmes across multiple domains on behalf of Vodafone for our Enterprise Customers. You will engage through contract negotiations and be responsible for translating, often ambiguous requirements, into operational plans, engaging buy-in across all stakeholder groups. You will be responsible for setting the governance controls for the programme, ensuring these align to corporate, customer and local standards. 

•    Communicates the high-level vision for the programme and the customers “desired” future state.  
•    Creates a detailed programme plan, identifying the resources required, project interdependencies and critical path.
•    Create cost estimated for the business.
•    Ensure that all programme work streams and project plans are integrated within the overall programme plan.
•    Manage and control the performance of the programme plan.  
•    Forecast and manage the resource supply and demand throughout the lifecycle of the programme.
•    Ensures quality assurance standards are applied across the programme & project work streams. 
•    Ensure suitable Programme & Project Status Reporting mechanisms are put in place for projects and work streams within the Programme.


Who you are 
•    MSP Practitioner.
•    Proven experience of concurrently managing multiple projects or programmes of differing size and complexity to meet business expectations and deliver results.
•    Proven ability to build relationships and influence at all levels internally and externally, including excellent customer facing skills.
•    Experience in programme and project budget management.
•    Experience in setting up and delivering a customer facing programme.
•    Should have or previously held Prince 2 Practitioner qualification.


Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.


What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.  



Together we can 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.