Sales Rationalisation Specialist

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  11 Jul 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Newbury / Stoke / London *Hybrid/*Homebased Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Mon to Fri

 

 

 

*Hybrid

 

 

 

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
 

 

 

Who We Are

 

 

 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 

 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

 

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). 
 

 

What you’ll do

 

 

 

The Rationalisation Specialist represents the Business Sales area within Migrations Rationalisation. They will support any sales-related rationalisation activity, with account-level investigation/rectification of customer accounts, working with the sales teams to ready the Business customer base to be migrated onto the CCS platform.
Specifically this role will be aligned to Heritage Mobile Decommissioning (HMD) otherwise known as Project Victoria within Vodafone, which is a multi-year transformation programme that will uplift CCS to be “ready for Enterprise,” and migrate the Enterprise segments across from our legacy billing platform ( Libra Gemini and Corporate Gemini.)

 

 

  • Working with the Rationalisation Business Analyst in the Migrations Team, perform investigations on the data from exclusions leading to the full definition in order that an implementation plan to resolve can be formed.
  • Collaborate with account managers and other relevant Business stakeholders to understand data and perform discovery work to establish causes/trends and provide insight back to the project.
  • Agree resolutions with the Rationalisation Project Manager and work with Sales and back-office teams where required to implement.
  • Support the project by identifying any gaps in process, policy and system relating to Sales that will prevent the re-occurrence of rationalisation and work these through to resolution with the Sales Readiness Lead.
  • Facilitate communications to Sales Agents to update or provide reminders on best practice. 
  • Support Sales Readiness Lead to instigate any campaigns resulting from migrations findings as part of the Rationalisation Implementation Plan.
  • Provide reports/updates and hold regular governance meetings with senior Sales Managers to consult and gain any approvals required.
  • Work closely with the Sales Readiness Lead and Sales SME to align on sales representation and coverage.
  • Identify risks, issues and dependencies, escalating for support where required.

 

 

 

Who you are  

 

 

 

  • Working knowledge of the B2B Sales organisation, processes, and systems
  • Strong problem solving and analytical skills – able to work through issues, adept at collaborating to find answers.
  • Strong stakeholder management, able to build great working relationships and influence.
  • Strong communication and presentation skills – able to present findings/information.
  • Adaptable and resilient, able to work effectively both independently and as part of a team.
  • Ability to prioritise and adapt to fast paced working environment 
     

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

 

 

 

What we offer

 

 

 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. 

 

 

 

Together we can 

 

 

 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

 

 

#LI-Hybrid


 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.