Senior Sales Manager- Retail & Services

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  11 Jul 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Home-based, UK
Salary: Excellent basic salary plus commission and Vodafone benefits
Working hours: Full-time 37.5 per week




At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). 



What you’ll do

The Senior Sales Manager either leads a team of sales managers who have respective teams (i.e. managing managers), or they manage a team with a total annual revenue or revenue potential above £50m. In the latter case, they usually lead a team of 5+ Account Managers (F and G bands).


In their role, the Senior Sales Manager ensures revenue, margin and AoV targets are met through selling Whitespace opportunities into account decision makers of all allocated accounts on worldwide scale. 


Further measures of success are to ensure account satisfaction (rNPS) is met and increased, account strategies and plans are in place and executed against for both direct and channel partner sales, transformational opportunities are developed on a direct selling basis (b2b) and on an indirect selling basis (b2b2c and/or b2b2b).

Who you are 


•    5 yrs+ experience in sales management (either direct or managing a virtual team at scale) and proven track record with strategic accounts
•    Ability to think strategically and drive transformational sales programmes
•    Intercultural awareness and experience
•    Able to deal with a rapidly changing environment and able to lead change where necessary
•    Capable of working for projects in a matrix-organisation 
•    Managing C-Level within customer and Vodafone (for major accounts with revenues or revenue potential above £30m p.a.)


Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.



What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.  


Together we can


Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.