VodafoneThree - Business Insurance Lead Product Manager
Location: London or Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
You’ll play a key role in shaping the future of mobile insurance within one of the UK’s most exciting network transformations. As we come together to build the largest mobile provider in the country, you’ll lead the Business Insurance product portfolio—guiding its growth in a way that puts customers first, supports sustainable success, and builds trust at every stage.
In this role, you’ll bring people, ideas, and strategy together—translating insight into meaningful action and creating products that are both commercially strong and genuinely valuable for customers.
- You’ll define and nurture the product strategy for the Business Insurance portfolio, ensuring it reflects customer needs and market opportunities
- You’ll guide the full product lifecycle with care—from early ideas through to launch, continuous improvement, and retirement
- You’ll shape and deliver a clear, purposeful product roadmap, ensuring investments are thoughtful and impactful
- You’ll embed Consumer Duty and FCA principles throughout, championing fair value and positive customer outcomes
- You’ll collaborate closely with Risk, Compliance, Legal, Sales, and operational teams to co-create balanced, well-informed solutions
- You’ll take ownership of portfolio performance, support sustainable growth, and continuously look for ways to improve outcomes
- You’ll equip and support commercial and sales teams, helping them confidently represent and position the portfolio
- You’ll listen closely to customer feedback and market signals, using these insights to thoughtfully evolve the portfolio
- You’ll build strong cross-functional relationships, creating alignment and fostering a shared sense of purpose
Who you are
- You bring solid experience in product management, with a track record of leading or supporting product portfolios
- You have a strong understanding of insurance products or other FCA-regulated environments
- You take a customer-first approach and show genuine curiosity about customer needs and behaviours
- You’re able to set a clear vision while thoughtfully connecting wider business goals and perspectives
- You have experience managing the product lifecycle end-to-end, including ownership of performance and outcomes
- You are comfortable building trusted relationships and working collaboratively across teams and functions
- You balance commercial thinking with care for compliance, risk, and customer fairness
- You have experience working with insurance partners, underwriting partners, or third-party providers
- You communicate with clarity and empathy, making complex ideas easy to understand
- You thrive in evolving environments and enjoy contributing to positive change and transformation
Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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