VodafoneThree - Cyber Demand Manager
Location: Newbury + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
*Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
What you’ll do
You will lead the front end of engagement with Cyber Security for VodafoneThree.
You will lead a small team of Demand Specialists to ensure that all demands for Cyber Security UK are efficiently dealt with and ensuring appropriate resources are assigned. The role also requires working with programme teams to ensure compliance with Cyber Security policies, standards and the security architecture.
Key accountabilities:
- Own and operate the SbD demand intake process, ensuring all requests are triaged, categorised, and assigned correctly.
- Maintain visibility of all inflight SbD demand across portfolios, releases, and programmes.
- Ensure demand is aligned to the right security architects or SMEs based on criticality and capacity.
- Facilitate early engagement with squads, designers, architects, and programme teams.
- Lead a small team of Demand Specialists
- Maintain the rolling Secure by Design pipeline, tracking deadlines, dependencies, and delivery impact.
- Work with Portfolio / PMO teams to forecast upcoming demand and resource requirements.
- Identify bottlenecks and propose solutions—e.g., demand smoothing, allocation adjustments, or process improvements.
- Ensure all work is progressed through the Secure by Design assurance lifecycle (Discovery → High-Level Review → Detailed Design → Implementation Review).
- Track risk assessments, findings, and remediation progress to closure.
- Support governance forums with dashboards, highlight reports, and escalations.
- Act as the primary liaison between technology delivery teams and Secure by Design.
- Manage expectations on timelines, scope, and depth of SbD engagement.
- Drive improved ways of working between Cyber Security, Architecture, Engineering, and Programme Delivery.
- Produce regular reporting on key KPIs: Demand volume, Demand turnaround time, Assurance lifecycle progress, Cyber risk trends, Resource utilisation
- Provide visibility of amber/red risks, impact on milestones, and required interventions.
- Evolve the Secure by Design intake and engagement process.
- Implement automation, self service patterns, repeatable templates, and tooling improvements.
- Contribute to maturity uplift across SbD governance, documentation, and stakeholder experience.
Who you are
- Experience leading technical teams and fostering collaboration.
- Strong understanding of cyber security principles, Secure by Design concepts, and security assurance workflows.
- Experience in technology demand management, portfolio planning, PMO, or delivery coordination.
- Ability to understand complex technical designs and identify when SbD involvement is required.
- Excellent stakeholder management, influencing, and communication skills.
- Experience working with architects, engineers, product owners, and security teams.
- Knowledge of telecom, digital platforms, cloud (AWS/Azure), or IT infrastructure.
- Familiarity with risk management frameworks (NIST, ISO 27001, CSA etc.).
- Experience with JIRA, ServiceNow, ADO, or similar workflow tools.
Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#VodafoneThree
#LI-Hybrid