VodafoneThree - Digital Cost Control Manager - 12 Months FTC

Location: London OR Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Duration: 12 Months Fixed Term Contract



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data.

What you’ll do

As Digital domain value Manager, you will be accountable for the outsourced partner service responsible for calculating and reporting resource usage, cost and forecasting vs budget allocation, to maximise customer and operational value in the Digital business.

Using the outputs provided by our outsourced partner team, you will communicate resource utilisation and costs against budget, partnering with Digital and IT business stakeholders to achieve VodafoneThree’s Digital goals.

• Own business process that enables right data to be available at the right time for effective Digital business decision making
• Partner with Engineering, Digital, Portfolio Delivery, and Finance to align on monthly Digital Capex resource allocation, forecast costs, risks, and opportunities, fostering transparency and improving cost predictability for programmes and projects.
• Partner with Engineering, Digital, Portfolio Delivery, and Finance teams to highlight any risks or opportunities affecting scheduled deliveries due to resource onboarding, allocation, utilisation, or cost concerns.
• Assure the VOIS Digital cost control service deliverables, ensuring that services delivered to customers meet agreed performance standards, Service Level Agreements (SLAs), and quality benchmarks.
• Supply and prioritise changes to the service provided by VOIS Digital cost control. Managing changes to the business case and its costs.
• Support the VodafoneThree Capex manager with the evaluation of the overall monthly capex position and signposting of Digital specific risk and opportunities
• Lead the drive for automation and optimization of essential processes within the Digital cost control service roadmap, ensuring these initiatives are delivered successfully by the outsourced partner team.

Who you are

• Demonstrable high levels of accountability, with clear drive to own and solve challenges and business problems.
• Excellent communication skills and confidence to build strong relationships at all levels and across large, diverse groups.
• Ability to negotiate, define, and enforce SLAs, while tracking KPIs to ensure service quality.
• A strong planning background and understanding of resource capacity and demand principles
• Strong analytical skills for identifying trends and making business recommendations
• An understanding of delivery practices, particularly agile methodologies
• A background within finance is preferable.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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