Scrum Master / Project Manager
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a proactive and collaborative Scrum Master / Project Manager to join our Software Engineering – BIBDA team in Pune, India. In this role, you will facilitate Agile delivery practices, support cross-functional teams, and ensure alignment with product goals and timelines. You will work closely with Product Owners, Agile Coaches, and stakeholders to drive continuous improvement and deliver high-quality outcomes in a dynamic technology environment.
What you’ll do
- Facilitate key Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
- Collaborate with Product Owners to refine and prioritise backlogs, ensuring alignment with product vision.
- Identify and remove impediments to ensure smooth and timely delivery of project milestones.
- Promote adherence to Agile principles and foster a culture of continuous improvement.
- Track and communicate progress, sprint goals, and timelines to relevant stakeholders.
- Partner with senior Scrum Masters or Agile Coaches to enhance team performance and personal development.
Who you are
- 4 to 8 years of overall experience, with at least 2–4 years in a Scrum Master role.
- Proven experience managing Application Development (AD) projects, preferably within the telecommunications sector.
- Skilled in leading Scrum ceremonies, facilitating focused discussions, and ensuring transparency.
- Adept at identifying blockers, resolving conflicts, and enabling seamless project delivery.
- Holds a degree in B.E. / B. Tech, BCA / MCA, or BSc / MSc in Computer Science.
- Familiar with tools such as JIRA, Microsoft Project (MPP), Slack, Confluence, and Azure DevOps.
Possesses certifications such as Certified ScrumMaster (CSM), SAFe Advanced, PMP, PRINCE2, or Lean Six Sigma (preferred).
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to work in a dynamic, agile environment within a global telecommunications leader.
- Exposure to cross-functional collaboration and stakeholder engagement.
- Career development through mentorship from senior Agile professionals.
- Access to cutting-edge tools and methodologies in project and Scrum management.
- Be part of a culture that values innovation, transparency, and continuous improvement.
What skills you will learn
- Advanced Agile and Scrum methodologies through hands-on experience and mentorship.
- Enhanced stakeholder management and communication strategies.
- Proficiency in industry-standard tools such as JIRA, Confluence, and Azure DevOps.
- Techniques for effective risk, quality, and budget management in complex projects.
- Leadership and facilitation skills in cross-functional, multicultural teams.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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