Assistant Manager-SAP User Access Management Specialist - Bangalore
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a SAP User Access Management Specialist to provide SAP User Access Management support across the EVO UAM landscape. The role focuses on SAP role administration, role design, role analysis and security-related issue resolution, while supporting business users and maintaining effective stakeholder relationships. The position is based in Bangalore and sits within the ITOC function.
What you’ll do
- Provide SAP User Access Management support across the EVO UAM landscape.
- Build effective working relationships with business stakeholders and support users with access and security-related requirements.
- Resolve business and SAP security issues within defined SLAs.
- Support SAP role administration, role design and role analysis activities.
- Contribute to improvements in current functionality and business processes.
- Support control and compliance requirements across SAP security processes.
- Provide high-level support and problem determination for SAP security needs across environments.
- Work flexibly across modules under the EVO UAM scope.
Who you are
- You have at least 4 years of overall experience.
- You have hands-on experience in SAP, ARIBA, SAP SuccessFactors, FIC and SAC AFC.
- You bring experience in SAP role administration, role design and role analysis.
- You understand control and compliance requirements in a SAP security environment.
- You are open to learning new technologies, processes and modules within the EVO UAM landscape.
- You can work collaboratively with business stakeholders to resolve access, security and process-related issues.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to work across the EVO User Access Management landscape and contribute to secure business access operations.
- Exposure to SAP security, role administration, role design and access-related issue resolution.
- Experience working with business stakeholders and supporting processes that help resolve issues within agreed SLAs.
- Scope to contribute to continuous improvement of existing functionality and business processes.
- Opportunity to work across SAP, ARIBA, SAP SuccessFactors, FIC and SAC AFC environments.
What skills you will learn
- SAP User Access Management practices across the EVO UAM landscape.
- SAP role administration, role design and role analysis techniques.
- SAP security issue investigation, problem determination and resolution approaches.
- Control and compliance practices related to access management.
- Cross-module exposure across SAP, ARIBA, SAP SuccessFactors, FIC and SAC AFC.
- Process improvement skills within a business support and security operations environment.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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