Assistant Manager_Cross Country & International Ask HR_Pune

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking a detail-oriented Payroll and HR Operations Specialist to provide remote advisory support on HR policies and processes through Ask HR channels, including TOBi, online platforms, and email. This role acts as the primary contact for employees and managers, interfaces with Centres of Expertise, Business Partners, and third-party providers, and manages end-to-end payroll processes, audits, and complex queries. The position is based in Pune, India.

• Resolve complex payroll issues and coordinate with third-party payroll providers.
• Perform regular payroll checks and prepare reports for management.
• Work closely with market SPOCs and stakeholders to ensure compliance and accuracy.
• Manage end-to-end payroll processes and provide guidance on payroll-related queries.
• Support onboarding and training of new hires to enhance process efficiency.
• Manage internal and external payroll audits.
• Participate in process improvement initiatives and suggest policy modifications.

• Strong knowledge of payroll processes is essential.
• Expertise in HR systems (e.g., SuccessFactors) and HR policies.
• Excellent communication and relationship-building skills.
• Strong problem-solving abilities and business awareness.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunity to work in a global organisation with exposure to diverse HR operations.
• Collaborative work environment with continuous learning and development.
• Involvement in process improvement projects that impact organisational efficiency.

• Advanced payroll management and compliance expertise.
• Hands-on experience with HR systems and process automation.
• Stakeholder management and cross-functional collaboration.
• Skills in audit management and policy improvement initiatives.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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