Cyber Defence Lead - Vulnerability & Disclosure Services - VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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We are seeking an experienced cyber security professional to lead the Vulnerability Management and Responsible Disclosure services across VOIS. The individual will ensure that vulnerabilities are consistently identified, assessed, prioritised, and addressed in alignment with Vodafone’s global cyber strategy. The role also includes oversight of all externally reported vulnerabilities through a structured, secure, and policy‑aligned Responsible Disclosure programme. This position blends operational leadership, people development, automation enhancement, audit readiness, and continuous service maturity.

Lead the Vulnerability Management and Responsible Disclosure services, ensuring alignment with Vodafone’s global policies and cyber strategy.Manage the full lifecycle of the Responsible Disclosure programme, including triage, validation, prioritisation, communication, and closure.Oversee vulnerability triage and prioritisation by applying strong risk‑based decision‑making and effective coordination with remediation teams.Drive improvements in automation, tooling effectiveness, and workflow optimisation to elevate efficiency and reduce manual workloads.Define, streamline, and own vulnerability management KPIs and reporting to offer transparent insights for leadership and stakeholders.Serve as a primary contact point for internal and external cyber security audits related to vulnerability management and disclosure processes.Lead cross-functional initiatives within Cyber Defence to enhance governance, delivery excellence, and operational maturity.Build, guide, and nurture a high-performing team through inclusive leadership, talent development, structured hiring, and succession planning.Promote strong engagement, continuous learning, and year‑on‑year improvements in team capability, efficiency, and retention.

Experienced cyber security professional with deep expertise in vulnerability management and remediation.Background in managing large‑scale scanning and reporting programmes.Hands‑on proficiency with vulnerability management tools, specifically Qualys.Strong understanding of networking fundamentals and core security concepts.Knowledgeable in industry cyber security standards, governance frameworks, and policy structures.Skilled in leading distributed teams and fostering high-performance cultures.Capable of influencing senior stakeholders and guiding change across complex environments.Strong analytical capability to translate technical risk into business-focused insights.Excellent written, verbal, and executive communication skills.Additional advantages include experience across broader Cyber Defence functions (SOC, threat hunting, penetration testing), exposure to Responsible Disclosure or bug bounty operations, understanding of preventive security controls, secure development practices, and experience in telecommunications or regulated enterprise environments.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

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