Deputy General Manager-PMO-Lead Role-Pune
About VOIS:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About VOIS India:
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Role
The Community Of Practice is a core element of the VOIS CFSL organization, and plays a vital role in achieving our strategic goals, especially in terms of impact generation and process simplification. The aims of the COP for Asset and Project Accounting (APA) and Intercompany (ICO processes are to successfully drive global programmes of process improvements, ensuring that those improvements are embedded into the existing organisation structures, and measuring the resulting improvements to process health
The PMO Lead is responsible for leading and managing the Project Management Office (PMO) within the APA & ICO COP, ensuring that projects are executed efficiently, consistently, and in alignment with organizational goals. This role provides strategic direction, governance, and oversight of the project management processes and methodologies across the organization. The PMO Lead is a key player in improving project performance, driving organizational change, and fostering a culture of continuous improvement.
PMO Leadership & Strategy
• Define and implement the vision, strategy, and objectives of the PMO aligned with the business goals.
• Oversee the development and execution of project management methodologies, frameworks, and best practices.
• Establish, track, and report on key PMO performance indicators (KPIs).
• Provide direction, and guidance to project managers.
Project Oversight and Governance:
• Establish and maintain project management frameworks and tools to drive consistency and efficiency across projects.
• Monitor project progress, ensuring that issues are identified early, and corrective actions are taken when necessary.
• Provide status updates to senior management on project performance, including risks, issues, and changes.
• Manage the stakeholder matrix and communications plan together with related operational stakeholder and engagement reporting across the programme
Continuous Improvement and Innovation
• Lead efforts to continuously improve PMO processes, tools, and methodologies.
• Encourage a culture of innovation and best practices in project delivery.
Role
Key accountabilities and decision ownership
[max 5]:
• Project Management Expertise: Strong knowledge of project management methodologies (Agile, Waterfall, hybrid), tools, and best practices.
• Strategic Thinking: Ability to align project activities with organizational goals and priorities.
• Communication: Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization.
• Problem Solving: Strong analytical and critical thinking skills, with the ability to identify and address challenges in a proactive and timely manner.
• Risk Management: Proficiency in identifying, assessing, and mitigating risks across projects
Core competencies, knowledge and experience [max 5]:
• Experience managing projects and working with cross-functional teams preferred
• •Background in process improvement and driving change is a plus
• PMP, PgMP, or similar project management certification preferred
• •Lean Six Sigma or Agile certifications are a plus
Must have technical / professional qualifications:
• University degree and/or Masters, further post graduate business qualification CA/ CWA/MBA highly advantageous
• In excess of 8 years finance experience, APA/ICO experience desirable
• Effectiveness of project risk and issue management.
• Resource utilization efficiency.
• Improvement in PMO maturity and project management processes.
VOIS Equal Opportunity Employer Commitment India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!