Deputy General Manager_APPLICATION OWNER - ENTERPRISE IT -Pune
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking an Application Owner to take end-to-end accountability for applications transitioning from Shadow IT to White IT, ensuring they are secure, compliant, well-documented, and effectively operated across their full lifecycle. This role sits within IT Ops Engineering and focuses on stable operations, governance, partner coordination, and continuous improvement of enterprise applications.
What you will do
- Own and manage applications across all lifecycle stages, from onboarding through to decommissioning.
- Act as the primary technical contact for applications, covering both strategic direction and day-to-day operational topics.
- Support audits and compliance activities, including ISO, security, GDPR, and SOX-related requirements.
- Contribute to business-as-usual operations, supported by external vendors where applicable.
- Ensure applications deliver required functionality aligned to business needs.
- Advise on projects and capability changes, providing input on feasibility, risks, and dependencies.
- Provide design inputs and collaborate with domain and cross-domain architects when requested.
- Manage partner interactions and maintain clear, transparent stakeholder communication.
- Work closely with Business Owners on demand management activities.
- Maintain accurate and up-to-date application documentation in ALFABET.
- Monitor application support status and initiate decommissioning analysis when appropriate.
- Coordinate Identity and Access Management activities, including access provisioning and account reconciliation.
- Support security assessments and broader compliance topics as required.
Who you are
- An individual with a strong understanding of the full Software Development Life Cycle (SDLC) and application operations.
- Knowledgeable in software engineering principles and tools used to design and maintain enterprise applications.
- Experienced in troubleshooting and structured problem-solving for functional and operational issues.
- Skilled in analysing trends and performance data to identify improvement opportunities.
- Familiar with IT service management practices, including ITIL-based processes.
- Aware of testing methodologies and quality assurance practices to maintain application quality.
- Knowledgeable in security assessments, compliance topics, and SOX requirements.
- Confident in business analysis, project coordination, and structured risk management.
- An effective communicator with strong stakeholder and partner management capabilities.
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s in it for you
- Exposure to enterprise-wide applications transitioning into a governed, compliant IT environment.
- Opportunities to collaborate with cross-functional teams, architects, and strategic partners.
- A role that builds strong foundations in application ownership, governance, and operational excellence within a global organisation.
What skills you will learn
- Practical application ownership within a regulated, large-scale enterprise landscape.
- Hands-on experience with audit readiness, compliance frameworks, and risk management.
- Enhanced stakeholder, partner, and demand management skills within a global IT context.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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