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Deputy Manager-Global Delivery HR operations_Pune

Aggregate function:  Shared Services
Business Area:  HR Operations _VOIS
Posting Country:  India
Date Posted:  20 May 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

 

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone

What you’ll do

  • Proven expertise in storytelling and content creation across formats and audiences.
  • Working knowledge of change management models
  • Proficiency in communication and collaboration tools such as PowerPoint, SharePoint, MS Teams, or similar platforms.
  • Familiarity with HR processes and terminology is a plus.
  • Develop compelling, audience-specific content across multiple channels (e.g., presentations, newsletters, videos, FAQs, emails, intranet posts).
  • Collaborate with cross-functional teams (e.g., Project Management, IT, HR, Business Units) to shape clear, resonant messaging.
  • Track, analyze, and report on communication outcomes using data-driven insights to refine strategies and maximize impact.
  • Design and execute change communication strategies that align with transformation goals and organizational objectives.
  • Design and execute change communication strategies that align with transformation goals and organizational objectives.
  • Develop compelling, audience-specific content across multiple channels (e.g., presentations, newsletters, videos, FAQs, emails, intranet posts).
  • Collaborate with cross-functional teams (e.g., Project Management, IT, HR, Business Units) to shape clear, resonant messaging.
  • Build and implement engagement models to drive employee and customer adoption of change initiatives.

Who you are

We are seeking a dynamic Business Communication & Change Management Specialist to lead impactful communication strategies that support key transformation initiatives. This role will focus on crafting engaging and effective content to foster alignment, empower employees, and accelerate adoption—contributing to our vision of being the partner of choice for talent, technology, and transformation.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Last: VOIS Equal Opportunity Employer Commitment

India:

 

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

 

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

 

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

 

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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