Deputy Manager
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
Lead Cash Accounting and Reconciliations
- Own daily and period-end cash accounting, ensuring transactions are complete, accurate and appropriately recorded in the ERP and relevant sub-ledgers.
- Lead reconciliations across bank statements, payment platforms, collection files, clearing accounts, cash-in-transit accounts and the general ledger.
- Drive timely resolution of unmatched, duplicated, rejected, returned and aged items with appropriate ownership and supporting documentation.
- Establish consistent standards for reconciliation frequency, ageing, review, certification, evidence retention and escalation.
Own Bank Reconciliations and Banking Operations
- Lead end-to-end bank reconciliations across bank accounts, entities and currencies.
- Ensure bank statements and transaction files are received completely and processed accurately through approved connectivity channels.
- Oversee bank account postings, charges, collections, direct debits, payment returns, unidentified receipts and related accounting treatment.
- Manage bank account administration, mandates, signatories, access governance and periodic user access reviews.
- Collaborate with banks and internal teams to resolve statement, interface, value-date and transaction discrepancies.
Strengthen Payments, Controls and Financial Close
- Oversee secure and timely payment processing, including file validation, approvals, release controls and accounting for payment outcomes.
- Monitor failed, rejected, duplicate, delayed and returned payments and lead root cause resolution.
- Lead month-end cash and banking close activities, including journal reviews, reconciliation certification, aged-item reporting and balance sheet commentary.
- Maintain robust segregation of duties, maker-checker processes, access controls, audit trails and control evidence.
Drive FinTech and Digital Transformation
- Identify and implement automation opportunities across matching, reconciliations, exception management, reporting and bank administration.
- Lead implementation and enhancement initiatives across Treasury Management Systems, reconciliation platforms, ERP modules, workflow solutions and payment technologies.
- Advance API-based and host-to-host banking connectivity and straight-through processing where appropriate.
- Apply analytics, AI-assisted matching, anomaly detection and rules-based automation to improve control effectiveness and reduce manual effort.
- Own business requirements, process design, user acceptance testing, deployment readiness and benefit realisation activities for treasury technology initiatives.
Lead People and Stakeholder Relationships
- Coach, support and develop the Treasury Cash Management team, strengthening accounting, reconciliation, controls and digital capabilities.
- Partner with Finance, Accounts Payable, Accounts Receivable, Controllership, Technology, Cyber Security, Risk, banking partners, FinTech providers and auditors.
- Lead governance reviews, communicate risks and issues clearly, and ensure actions are tracked and completed.
Who you are
- Typically bring 6 to 12 years of experience in treasury operations, cash and banking, financial operations or shared services environments, including people leadership responsibilities.
- Demonstrate experience managing high-volume cash and bank reconciliations within multi-entity and/or multi-currency organisations.
- Possess strong knowledge of cash accounting, payment processing, clearing accounts, month-end close processes, balance sheet controls and reconciliation governance.
- Have hands-on experience with ERP systems, Treasury Management Systems, bank connectivity solutions, reconciliation platforms, workflow tools and automation technologies.
- Bring experience in process standardisation, requirements gathering, testing, implementation, change management and benefits realisation.
- Exhibit strong stakeholder management, analytical thinking, communication and problem-solving capabilities.
- Hold a professional qualification such as CA, CPA, CMA, MBA Finance, CIMA, ACCA or an equivalent qualification.
Preferred Digital and FinTech Capabilities
- Experience with API-based or host-to-host banking connectivity and straight-through processing.
- Practical exposure to automated matching, workflow automation, rules engines, RPA, AI-assisted reconciliation or anomaly detection solutions.
- Advanced Excel skills and reporting expertise using Power BI, Qlik or comparable analytics tools.
- Working knowledge of SQL, data structures, integrations or automation platforms.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
What skills you will learn
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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