GM -Delivery Management
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking an experienced IT Delivery professional to lead end-to-end programme delivery within the Automation technologies domain. This role operates within the VOIS IT Delivery and Transformation function, managing a portfolio of innovation-driven projects focused on process automation and artificial intelligence. The individual will play a key role in shaping delivery strategy, ensuring effective governance, and driving successful implementation across global VOIS locations, from early-stage design through to rollout and operational transition.
What you’ll do
- Lead multi-functional, global project teams delivering innovation and automation initiatives
- Manage Agile Scrum teams aligned to SAFe methodology principles
- Ensure delivery outcomes meet agreed timelines, budget, and quality standards
- Drive early-stage requirements definition, effort estimation, and support business case development
- Oversee application delivery including integration, testing, data, infrastructure, deployment, and transition to operations
- Own and manage the portfolio of automation-focused transformation projects
- Act as a central programme governance point between VOIS IT and Transformation teams
- Define and implement delivery strategies for automation initiatives across multiple business areas and geographies
Who you are
- Demonstrated experience in system integration across applications, data, testing, infrastructure, deployment, and operations
- Strong background in Agile delivery frameworks, particularly SAFe, with relevant certification
- Proven capability to lead complex IT programmes in international, matrixed environments
- Practical experience in process automation technologies (e.g., low-code/no-code platforms such as Power Automate)
- Strong communication skills with the ability to engage effectively across technical teams and senior stakeholders
- Experience delivering large-scale, complex projects within global environments (7+ years preferred)
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to lead strategic, high-impact automation programmes across global markets
- Exposure to cutting-edge technologies including AI and intelligent automation
- Collaboration within diverse, international teams and stakeholders
- Opportunity to influence enterprise-wide delivery frameworks and governance models
- Career development within a large, global technology and transformation organisation
What skills you will learn
- Advanced programme and portfolio management within automation and AI domains
- Enterprise-scale Agile and SAFe delivery practices
- End-to-end system integration and transformation execution
- Stakeholder management across senior leadership and global teams
- Strategic planning and governance within complex technology landscapes
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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