GM - SAP Project Manager
About VOIS:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About VOIS India:
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
About this Role
We are seeking a highly experienced Project Manager to lead complex ERP and transformation programmes across multiple markets. This role is central to driving change and integration, enhancing business effectiveness, and ensuring successful cross-market implementations. The individual will be responsible for managing programme governance, stakeholder engagement, and delivery of high-impact projects within budget and timelines. The role requires strong leadership, strategic thinking, and the ability to navigate a multicultural and virtual environment.
What you will do
- Lead and manage large-scale SAP transformation programmes across multiple markets.
- Ensure scope, cost, schedule, and contractual deliverables are met using robust planning, tracking, and risk management techniques.
- Collaborate with system integrators, Group and local market teams, and central functions (FinOps, SCM, BI, IT) to shape and execute programme delivery.
- Establish governance processes and manage stakeholder relationships to ensure timely decision-making and issue resolution.
- Drive detailed delivery of workstreams, manage risks and escalations, and report progress across the programme scope.
- Influence senior stakeholders (D and E band) to facilitate smooth delivery and alignment with business needs.
Who you are
- Proven experience in managing complex global SAP implementations, ideally with shared service centre integration.
- Skilled in stakeholder management, especially with senior business and external partners with diverse objectives.
- Deep understanding of Vodafone’s EVO delivery model and experience in multicultural project environments.
- Strong project management capabilities including scoping, budgeting, resource management, and delivery tracking.
- SAFe certification desirable; excellent communication and leadership skills essential.
- Expertise in telecoms industry, IT integration, and large-scale programme management.
What's in it for you
- Opportunity to lead high-impact transformation programmes across global markets.
- Exposure to strategic decision-making and cross-functional collaboration.
- Work with diverse teams and senior stakeholders in a dynamic, multicultural environment.
- Influence operational improvements and drive business efficiency.
- Be part of a global organisation committed to innovation and excellence.
What skills you will learn
- Advanced programme governance and delivery techniques.
- Strategic stakeholder engagement and conflict resolution.
- Multicultural team leadership and virtual collaboration.
- SAP ERP implementation and integration frameworks.
- Agile methodologies and SAFe practices.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
VOIS Equal Opportunity Employer Commitment
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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