GRC Process Control - CCM Manager

Aggregate function:  Finance
Business Area:  Group Finance Ops Vertical
Posting Country:  India
Date Posted:  11 Apr 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Key accountabilities and decision ownership: 
•    Manage the end-to-end operations for continuous control monitoring in SAP GRC Process controls
•    Design and build automated business rules  (ABAP reports as required) in SAP Process Control for continuous monitoring across all SAP landscape and different value chains
•    Define and drive the future state roadmap of exception monitoring with focus on adding new CCM rules and descoping the redundant rules
•    Discuss, align, and obtain sign-off on the proposed modifications from the relevant stakeholders
•    Prepare design/user training documents and update the existing documents (if required)
•    Prepare Governance Document for Run and Maintaining GRC Process controls
•    Build Data Sources, Business Rules and workflows for CCMs in GRC PC 
•    Design key KPIs for CCM Monitoring Dashboard 
•    Providing regular updates to senior leadership on the progress and issues using different reporting tools
•    Providing support to domain and control owners

Job Responsibility

Key performance indicators:
•    Identify process gaps and accordingly provide recommendation in areas requiring improvement
•    Demonstrate application and solution-based approach to problem solving
•    Independently manage assignments with minimum supervision
•    Manage multiple assignments and related project teams
•    Drive the Vodafone Digital agenda 
•    Effective liaison and co-ordination with stakeholders

Core competencies, knowledge, and experience:
•    Deep knowledge and proven experience in implementing and/or operating SAP GRC Process Control (Knowledge of Sox compliance will be an added advantage)
•    Expertise in SAP GRC modules including setting up of Automated Controls Monitoring for key financial and IT General controls 
•    Senior stakeholder management skills and impactful communication
•    The ability to challenge risks within complex business requirements and translate best industry processes and control environment
•    The ability to handle unforeseen challenges 
•    Strong governance mentality
•    Team player with strong interpersonal skills
Delivering Results (level 2)
•    Driven – Can do, delivers and drives Vodafone to win
•    Goal Oriented – Sets and prioritises challenging targets
•    Focused – Rigorous, manages own time and resources
Putting Customers First (level 3)
•    Commercial – Understands the value of profitable customers
•    Listens – Listens and understands customer’s needs
•    Service Orientated – Delivers outstanding customer service
Performing through our People (level 3)
•    Motivates – Motivates people and teams to perform
•    Adaptable – Values and adapts to different cultures
•    Develops team – Develops & coaches the team to succeed
•    Teamwork – Works collaboratively with others 
Managing a Changing Environment (level 2)
•    Helicopter – Sees the big picture and the important details
•    Judgement – Displays sound judgement, makes effective timely decisions
•    Manages change – Works effectivity in a changing environment
Communicating for Impact (level 2)
•    Enthusiastic – Communicates with enthusiasm and clarity
•    Inspirational – Inspires & influences stakeholders

Must have technical / professional qualifications: 
•    IT professional/Chartered Accountant or other recognised professional finance/auditing qualification
•    6+ Years of Post Qualification experience in SAP GRC PC / Continuous Controls monitoring

•    Telecom experience 
•    Experience in ITACs and SOX audits
•    Working knowledge - SAP GRC 12.0, and other CCM tools


Fraud and Ethics
Internal Audit Methodology
Internal Controls
Audit Governance
Audit Process
Audit Delivery
Audit Reporting
Program Assurance
Governance and Policy Compliance
Data Analytics and Insights

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.