IT Technical Deployment Authority

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an individual who will take accountability for the safe, predictable, and well-governed execution of complex IT deployments across multi-system and multi-team environments. This role plays a critical part in ensuring that significant IT changes are planned and delivered with minimal customer or service impact, aligned to established change, release, and deployment governance frameworks. The role suits someone who thrives in high‑stake environments, brings structure to complexity, and enables collaboration across diverse technical and operational teams.

What you’ll do

• Own and coordinate end-to-end technical deployment activities for significant IT changes, including CCS releases, technical upgrades, PSU drops, in-life fixes, and failover or disaster recovery rehearsals.
• Drive deployment planning, rehearsals, cutover, rollback, and hypercare activities, ensuring readiness across all dependent systems and teams.
• Ensure Change Request (CRQ) documentation, run books, and deployment plans are complete, accurate, and audit-ready prior to execution.
• Coordinate with application teams, infrastructure, operations, service introduction, and third-party suppliers to ensure aligned execution and appropriate support coverage.
• Manage Go / No Go decision points, proactively escalating risks, issues, and dependencies in a timely and transparent manner.
• Lead deployment bridges and war rooms during high-risk or business-critical changes, enabling rapid decision-making and resolution.
• Ensure effective handover to Operations, including Early Life Support and contribution to Post Implementation Reviews (PIR).
• Report deployment status, risks, and outcomes to IT and business stakeholders throughout the deployment lifecycle.
• Support continuous service improvement by capturing lessons learned and contributing to enhancements in deployment processes and tooling.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to large-scale, business-critical IT deployments within a complex, global technology environment.
• Opportunities to collaborate with diverse teams across applications, infrastructure, operations, and external partners.
• The ability to influence deployment governance, improve processes, and shape service reliability outcomes.
• A role that builds strong professional credibility through ownership of high-impact delivery outcomes.

What skills you will learn

• Advanced deployment governance and risk management across complex IT landscapes.
• Stakeholder communication and decision facilitation in high-pressure environments.
• Structured planning and execution of cutover, rollback, and hypercare activities.
• Continuous improvement techniques applied to release and deployment management.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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