Lead BI Program Manager
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Role title: General Manager
Function: Tech_VOIS
Band: F2
Department: D&A
Location: Pune
Role purpose:
• A highly seasoned Information Technology Program Manager to lead and deliver strategic, large-scale transformation programs across IT and digital landscape. This role demands a visionary leader with a proven track record of successfully managing complex portfolios in a fast-paced, customer-centric telecommunications environment. The role will be responsible for providing services to Vodafone operating company UK. The role will be based out of VOIS Pune and will be reporting to D&A GSL Lead.
• He/She will work cross-functionally with senior stakeholders, technical leads, and external vendors while having notional oversight of 60–70 project personnel. This includes project managers, business analysts, solution architects, developers, QA, and support resources across multiple geographies and business domains.
• He/She should be able to establish the Strong Management Framework based on varying nature of program in Multi Vendors/Parties environment. The persone will be handling end to end budget and respective margine based on need. Thought Leadership, Talent development and retention. The person should have identifiable leadership skills on generating a vision, establishing direction, and motivating workforce , creating an atmosphere of trust, leveraging diverse views, coaching staffs, and encouraging improvement and innovation.
• He/she acts as a Strong Senior Data Program Manager within Data & Analytics landscape with expertise of leading large scale delivery teams of data architecture/data engineering on any of the leading Cloud platforms e.g. GCP, AWS, Azure; Data platforms like Databricks, Snowflake etc; Distributed computing using on-prem Big Data technologies; Data Governance - catalogue, lineage, business glossary etc; Master Data Management; DWH/ETL; Data Lake/Lakehouse; Data Virtualisation; Machine Learning Engineering / Ops; Data Visualization; Data Security & Privacy; Data Life Cycle Management etc. He/she should be conversant with Lambda and Kappa Architecture framework.
• Technical product development experience (as delivery lead and/or system architect) on any cloud platform will be an added advantage.
• He/she is expert in Waterfall, Agile (SAFs, Kanban) delivery models; lean portfolio management; promoter of DevOps/SRE model, CI/CD, Low code/no code, reusability/repeatability, Infra as a code principle etc.
• He/she engages with a wide range of stakeholders including project teams, IT specialist architects and the business, service operations, technology partners and Group Architecture/Technology. He/she will continue to grow footprint in newer markets through consulting/pre-sales skills
• He/she possess excellent communication skills to ensure complex technical concepts are clearly articulated (both written and verbally), while working across key programmes and alongside project teams with partners and suppliers. He/she be a true people leader, mentor, motivator and most importantly aligns with Vodafone's spirit of working.
Who you are
Core competencies, knowledge, and experience:
• Experience in handling AD Programs of size 2-5 M $
• Strong program management and stakeholder management experience background in DWH/BI (on-prem & Cloud), with minimum a degree level technical / engineering qualification in Computer Science or equivalent. Experience with international teams (on-shore & off-shore) is must.
• Can oversee strategic projects/services of broad significance to the organisation. Enforce quality and delivery standards. Drive productivity through innovation & automation.
• Ensure confidentiality, security and reliability of various Vodafone OpCo data, adherence to IT and SOX policies and procedures as applicable.
• Manage a pool of resources flexible to move across multiple service depending on the needs. The resources are up-skilled/cross-skilled to be ready to be deployed in multiple services across markets.
• Understand constraints & limitations of the available resources at times and come with smart tactical solution to move forward
• Ability to take on issues, problem solving skills, ownership of initiatives, mass influencer and a coach.
• Build and maintain cohesive work culture, atmosphere of trust, happy stakeholders and engaged team members through effective and direct communication
• Ensure high NPS and CSAT score from service owners, provide excellent service delivery experience.
Must have technical / professional qualifications:
• 20+ years of IT experience, with at least 10+ years in program management of large-scale, multi-million-pound programs.
• Demonstrated leadership of programs with notional teams of 50–60 people or more, across multiple locations and functions.
• This role involves steering mission-critical programs where strategic insight, long-term vision, and deep industry knowledge are essential.
• Managing complex integrations across legacy and modern systems requires someone who has seen multiple technology cycles, understands systemic risk, and can architect stability at scale.
• With multiple dependencies, vendors, and stakeholders involved, only a senior leader with decades of relationship management and organizational navigation can ensure seamless orchestration.
• The ability to mentor mid-level PMs and uplift delivery maturity across teams is key—this role acts as a force multiplier across the organization.
• Highly proficient with MPP,Power BI, Microsoft Excel & Power point, with the ability to create custom reports & high-quality presentations for project governance and tracking
• Strong problem solving/analytical abilities.
Ability to work independently as well as willing to follow direction and best practices
• Mature, self-motivated, and professional with excellent written and verbal communication skills
Budget owned: Vodafone Shared Services
• Reports directly to the overall T_VOIS D&A GSL lead.
• Delivering results in a challenging environment with speed and simplicity
• Putting customers first and adding value to service delivery from customer’s viewpoint
• Build healthy and trustworthy environment within the service
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.