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Manager_APPLICATION OPERATIONS -IBM MQ,OPM,ZAR & SERVICE BUS_Pune

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  12 Apr 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced application operations professional to deliver stable, secure and high-performing IT services across critical fixed network systems. This role focuses on end-to-end application operations for OPM, ZAR and Service Bus platforms within a production environment, working closely with onsite colleagues to ensure service continuity, optimisation and operational excellence.

What you will do

  • Provide end-to-end application operations support for OPM, ZAR, SBUS, BAW and BPM platforms in a live production environment.
  • Manage and support IBM MQ, BAW and BPM components, ensuring high availability and performance.
  • Monitor and troubleshoot systems using MQ MON tools and related monitoring solutions.
  • Support Java-based applications deployed on WebLogic and Tomcat environments.
  • Perform advanced Oracle SQL analysis, performance tuning and optimisation.
  • Manage and support web services integrations using SOAP and REST methodologies.
  • Contribute to Service-Oriented Architecture (SOA) based integrations and Service Bus operations.
  • Support Unix-based systems, including shell scripting and AIX administration activities.
  • Contribute to cloud and containerised environments, including AWS and Kubernetes administration.
  • Collaborate with cross-functional teams to resolve incidents, reduce operational risk and improve system stability.

Who you are

  • An experienced application operations professional with 8–11 years of relevant industry experience.
  • Strong expertise in IBM MQ, BAW, BPM and Service Bus management.
  • Proven experience working within SOA-based enterprise environments.
  • Knowledgeable in telecom domains, particularly order management and number management systems.
  • Confident working with Java, Unix, Oracle SQL, web services and middleware technologies.
  • A collaborative problem-solver with a structured approach to operational excellence.
  • Holds a Bachelor of Technology or equivalent qualification.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

  • Opportunity to work on business-critical telecom platforms with global impact.
  • Exposure to complex, large-scale enterprise systems and integrations.
  • A collaborative working environment with experienced onsite and offshore teams.
  • Continuous learning through real-world operational challenges and modern technologies.
  • A culture that values inclusion, ownership and professional growth.

What skills you will learn

  • Advanced application operations within large-scale telecom environments.
  • Deep expertise in Service Bus and SOA-based system integrations.
  • Cloud-native and container platform administration skills.
  • Performance optimisation and proactive system monitoring techniques.
  • Cross-functional collaboration and operational risk management.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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