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Manager_OSS Technical Design Authority

Aggregate function:  Technology
Business Area:  VT Netw. Strategy Archit. Eng.
Posting Country:  India
Date Posted:  27 Feb 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

About_VOIS

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About_VOIS India

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

Key accountabilities

•Technical Design lead within OSS: evaluate new network and IT technologies, ensure systems are aligned to Vodafone strategy, meeting customer requirements and ensuring a sustainable support model. Working with various teams to define and validate solutions are fit for purpose, carry out lab testing and PoC validation as required.
•Work with colleagues in OSS, IT Architecture, Network Architects, Service Designers, Business Analysts, customers, and vendors to provide input into strategic roadmaps; and develop and deliver both large and small development enhancements. Responsible for technical external deliveries to ensure they are fit for purpose, and sustainable for ongoing support. Build relationships with vendors and 3rd parties to enhance future deliveries. 
•Produce high quality, comprehensive and coherent IT specifications; Input for business cases & impact assessments;  Lead vendor engagements; Ensure technical deliveries are on time, in budget, and to the desired standard. Provide or ensure support for live deployments is available in line with project needs.
•To support the third-line operational support teams in fault resolution where detailed OSS knowledge is required.
•To provide knowledge and expertise within and outside the OSS team, and provide leadership to cross-functional development and problem-solving teams

Core competencies, knowledge, and experience

•Knowledge and design experience of application and platform design of GIS systems such as ESRI’s ArcGIS.  
•Competent understanding of cloud platforms, such as AWS or GCP
•Experience of agile & waterfall delivery methodologies
•Previous experience in an OSS/Network design.
•Appreciation of key network technologies/protocols 

_VOIS Equal Opportunity Employer Commitment

India:

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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