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Manager_Scrum Master_Pune

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  19 Nov 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a dedicated Scrum Master to coach agile teams and ensure the effective application of Scrum practices. This role involves facilitating key agile ceremonies, collaborating with development teams, and maintaining a healthy product backlog in coordination with Product Owners. The Scrum Master will foster strong relationships between teams, resolve impediments, and support team dynamics to enhance productivity.

What you will do

  • Coach agile teams and ensure effective application of Scrum practices.
  • Facilitate key agile ceremonies including daily stand-ups, sprint planning, demos, and retrospectives.
  • Collaborate with development teams to estimate and plan project deliverables.
  • Forecast iteration outcomes based on historical data and team capacity.
  • Maintain a healthy product backlog in coordination with Product Owners.
  • Foster strong relationships between teams, Product Owners, and external stakeholders.
  • Resolve impediments and support team dynamics to enhance productivity.
  • Coordinate with other Scrum Masters to manage dependencies and risks within the SAFe Agile framework.
  • Administer and maintain the Scrum board, ensuring accurate tracking of user stories and tasks.
  • Monitor and report on agile metrics such as burn-down charts and defect escape rate.

Who you are

  • The Scrum Master ensures that the team follows Scrum principles, events, and artifacts correctly.
  • They act as a servant-leader, supporting the team rather than commanding it, helping members collaborate and self-organize.
  • Hands-on experience with Jira and Confluence.
  • Hands-on experience with Scrum master role who can guide and deliver value in ARTs.
  • Knowledge of ETL and Datawarehouse and Cloud services.
  • Exceptional customer-facing skills.
  • Solid problem-solving skills.
  • Ability to train and guide team members.
  • Ability to manage and prioritize tasks efficiently.
  • Readiness to demonstrate a proactive attitude.
  • Excellent verbal and written communication skills.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

  • Opportunity to work in a dynamic and collaborative environment.
  • Exposure to cutting-edge technologies and methodologies.
  • Professional growth and development opportunities.
  • Competitive compensation and benefits package.

What skills you will learn

  • Advanced Scrum practices and agile methodologies.
  • Effective team collaboration and leadership skills.
  • Project estimation and planning techniques.
  • Agile metrics monitoring and reporting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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