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Order Management Architect - VOIS

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  22 Jan 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Order Management Architect to define, govern, and evolve the technical architecture for enterprise‑scale order management platforms. This role will lead the design of microservices, workflows, rules engines, integrations, and front-end applications across a Kubernetes‑first environment. The individual will shape platform capabilities that enable reliable, scalable, and consistent order orchestration across multiple products and backend systems.

What you will do

  • Define and evolve the Order Management Platform architecture, including domain models, bounded contexts, integration patterns, and orchestration frameworks.
  • Establish microservice design standards using Java and Spring Boot, alongside API conventions such as OpenAPI and TMF.
  • Develop and maintain non‑functional baselines covering latency, throughput, availability, and error budgets.
  • Lead Camunda‑based workflow architecture and modelling for order acceptance, validation, decomposition, dependency handling, jeopardy management, and orchestration.
  • Govern Drools‑based rules architecture for routing, prioritisation, decomposition, backend selection, testing, and promotion.
  • Guide the creation of secure and responsive React interfaces for operational and self‑service fulfilment use cases.
  • Define harmonised data models for orders, sub‑orders, and order lines across varied backend systems.
  • Ensure TMF‑aligned API definitions to support cross‑channel and partner interoperability.
  • Oversee end‑to‑end management of technical and functional order management processes.
  • Provide architectural direction and design governance across all platform components.

Who you are

  • Expert-level knowledge of Java and Spring Boot microservices with proven experience in REST API design.
  • Demonstrated hands-on experience with Camunda BPMN/DMN, including workflow operations, incident handling, and optimisation.
  • Strong proficiency in Drools for high‑throughput decisioning, rule governance, and automated testing.
  • Solid experience developing enterprise‑grade user interfaces using React.
  • In‑depth understanding of order management principles including acceptance, validation, dependency management, sub‑order orchestration, routing, and lifecycle tracking.
  • Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience.
  • Experience working with modern cloud technologies and cloud-native architectures.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

  • Opportunity to define and shape a core enterprise platform critical to multi‑country digital operations.
  • Exposure to modern cloud‑native, API‑driven architectures and industry standards.
  • Collaboration with global teams and multi‑functional stakeholders.
  • A role offering continuous learning in workflow automation, rules management, and large‑scale orchestration.

What skills you will learn

  • Advanced architectural modelling for distributed systems.
  • Deep practical experience with Camunda BPMN/DMN and Drools decisioning at enterprise scale.
  • Designing TMF‑compliant APIs for global interoperability.
  • Building robust order lifecycle frameworks across heterogeneous backend systems.
  • Strengthening governance, design review, and cross‑functional leadership capabilities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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