Quality Engineering & SIT Delivery Lead
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking an experienced Quality Engineering & SIT Delivery Lead to own successful end-to-end System Integration Testing (SIT) delivery for CCS releases in Pune.
In this role, you will oversee scope and risk assessment, capacity planning, test preparation and execution, defect governance, Future Usage Testing (FUT), launch assurance and release readiness. You will work closely with VOIS CIT management, onshore Test Management and programme stakeholders to align scope, risks, timelines, resource requirements and launch decisions.
You will also use delivery and defect insights to improve test effectiveness, automation adoption and productivity while reducing customer journey testing (CJT) issues and production defect leakage. The role includes direct leadership and development of 8–10 team members, alongside workforce and performance governance.
What you’ll do
- Own scope assessment, high-level risk assessment, capacity planning and delivery governance for programme EPICs across CCS releases.
- Secure alignment and sign-off with VOIS CIT management, onshore Test Management and programme stakeholders on scope, risks, timelines, consumption plans, resource requirements and launch readiness.
- Oversee test preparation, daily execution allocation, progress tracking, FUT, launch testing, defect triage and timely resolution through Leads, SMEs and Defect Management.
- Ensure adherence to test execution, evidence-management, defect lifecycle and defect-governance standards.
- Improve quality and productivity through automation demand, scripting handover, audits, capacity optimisation and measurable service-level improvements.
- Analyse delivery and defect data to identify SDLC improvements, reduce CJT issues and production leakage, and improve overall test effectiveness.
- Act as an escalation point for delivery and defect risks and provide clear daily and senior-management updates.
- Showcase SIT outcomes through show-and-tell sessions and success stories.
- Lead and develop the team through regular performance discussions, skills development, training, Vodafone Spirit behaviours, psychological safety and recognition.
- Maintain workforce governance across utilisation, attendance, leave, timesheets, extra hours, ZBB submissions, succession planning and replacement planning.
Who you are
- You have a minimum of 8 years' experience in software quality engineering, system integration testing and release delivery within a complex technology environment.
- You have strong knowledge of SIT delivery, release governance, test planning, execution management, defect management and launch assurance.
- You can assess scope, delivery risk, capacity, productivity and resource requirements across multiple EPICs and releases.
You apply data-led problem-solving to test effectiveness, defect prevention, audit quality and continuous
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
Based on the scope of the role, you will have the opportunity to:
- Take end-to-end accountability for SIT delivery across complex CCS releases and influence release readiness and service quality.
- Work with cross-functional and onshore/offshore stakeholders across Quality Engineering, Test Management and programme delivery.
- Develop leadership experience through direct responsibility for a team of 8–10 colleagues.
- Contribute to measurable improvements in automation adoption, productivity, test effectiveness and defect prevention.
- Build broader experience in delivery governance, stakeholder influencing, workforce planning and continuous improvement.
What skills you will learn
This role provides opportunities to further develop:
- End-to-end SIT and release delivery governance.
- Risk-based testing, scope assessment and capacity planning across multiple EPICs.
- Data-led defect prevention and test-effectiveness improvement.
- Progression and regression automation governance.
- Launch assurance and production defect-leakage reduction.
- Senior stakeholder communication, influencing and escalation management.
- People leadership, coaching, succession planning and capability development.
- Workforce utilisation and productivity governance.
- Commercial awareness relating to capacity and productivity proposals.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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