SR Exe / AM - Service Delivery
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About the role
We are seeking a detail-oriented and collaborative Master Data & Accounts Payable Analyst to join our Finance Shared Services Centre in Ahmedabad. This role is integral to managing end-to-end Master Data Management (MDM) and Accounts Payable (AP) processes for B2B customers and vendors. The individual will be responsible for ensuring accurate data updates, timely reconciliations, and compliance with internal controls and audit requirements. The role demands strong analytical capabilities, ERP proficiency, and a commitment to continuous improvement through lean and Six Sigma methodologies.
What you’ll do
- Execute onboarding and updates for vendors/customers, item master, SKU, and location codes.
- Perform vendor and balance sheet reconciliations with a focus on accuracy and timeliness.
- Manage mailbox queries and ensure first-time resolution.
- Support statutory, internal, and SOX audits.
- Deliver month-end closing (MEC) activities and meet all reporting and KPI deadlines.
- Collaborate with internal teams including AP, AR, Treasury, and local markets.
- Provide insights and proposals for corrective actions through report analysis.
- Recommend process improvements using Lean and Six Sigma techniques.
- Ensure compliance with GPO timelines and initiatives.
- Engage with stakeholders to maintain transparent communication
Who you are
- Holds a B.Com, Master’s in Finance, or Diploma in Finance.
- Possesses solid knowledge of AP and MDM processes, including basic accounting principles.
- Experienced in ERP systems, preferably Oracle and SAP.
- Proficient in Microsoft Excel for reconciliation and reporting.
- Demonstrates strong analytical and problem-solving skills.
- Communicates effectively in both verbal and written formats.
- Understands the telecom industry and B2B customer dynamics.
- Familiar with forecasting tools for cash flow prediction.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
- Opportunity to work in a global shared services environment.
- Exposure to cross-functional teams and international markets.
- Involvement in audit and compliance activities.
- Experience with ERP systems and financial reporting.
- Contribution to process improvement initiatives.
What skills you will learn
- Advanced reconciliation and reporting techniques.
- ERP system navigation and data management.
- Stakeholder engagement and communication strategies.
- Audit preparation and compliance management.
- Lean and Six Sigma methodologies for process optimisation.
VOIS equal opportunity employer commitment
India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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