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Scrum Lead

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  6 Oct 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled and collaborative Scrum Lead to guide Agile teams in the effective implementation of Scrum practices. This role is ideal for individuals with a strong foundation in Agile methodologies and a passion for coaching teams towards high performance. You will play a key role in fostering Agile maturity across the organisation, ensuring delivery excellence and continuous improvement.

What you will do

  • Facilitate key Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Act as a servant leader by removing impediments and shielding teams from distractions
  • Coach team members on Agile principles and Scrum practices to enhance team effectiveness
  • Promote a culture of continuous improvement and collaborative problem-solving
  • Partner with Project Managers to manage product backlogs and prioritise work
  • Monitor and report team progress using Agile metrics such as story points
  • Coordinate across multiple Scrum teams to support large-scale initiatives

Who you are

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification
  • Minimum 5 years of experience in Agile/Scrum environments, with at least 2 years in a leadership capacity
  • Strong understanding of Agile frameworks including Scrum, SAFe, and Kanban
  • Proficient in Agile tools such as Jira and Azure DevOps
  • Excellent facilitation, conflict resolution, and communication skills
  • Preferred: Experience in scaled Agile environments (SAFe, LeSS), technical project management or software development background, mentoring capabilities, and familiarity with DevOps practices and CI/CD pipelines
  • Exposure to the telecom domain is advantageous

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

  • Opportunity to lead Agile transformation and influence delivery excellence
  • Work in a dynamic, cross-functional environment with exposure to scaled Agile frameworks
  • Collaborate with diverse teams across global locations
  • Be part of a purpose-driven organisation focused on innovation and continuous improvement

What skills you will learn

  • Advanced Agile coaching and facilitation techniques
  • Scaled Agile implementation across multi-team environments
  • Strategic backlog management and cross-team coordination
  • Exposure to DevOps practices and CI/CD pipeline integration
  • Enhanced leadership and mentoring capabilities

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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