Scrum Master - VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking an experienced Scrum Master who can guide agile teams, support effective delivery, nurture agile mindsets, and optimise team performance. The individual will work closely with Product Owners and cross-functional teams to manage sprint iterations, mitigate risks, and coordinate delivery across large-scale environments. This role suits a professional with strong agile methodology exposure and the ability to coach teams in modern technical practices.

• Support the Product Owner in developing appropriately sized user stories, aligning priorities, and planning sprint iterations.
• Coach team members on Agile methods and associated technical practices, including CI/CD, TDD and BDD.
• Track and manage delivery risks, issues, and dependencies across the team.
• Monitor and report on progress, team capacity, and delivery status.
• Facilitate key Agile ceremonies, including daily stand-ups, sprint reviews, and retrospectives.
• Continuously monitor and improve agile processes and practices.
• Promote learning, collaboration, and continuous improvement within the team.
• Coordinate with other delivery teams, stakeholders, and partners to address impediments and manage interdependencies.

• A total of five to twelve years of relevant experience, including at least three years as a Scrum Master or Product Owner working with agile teams.
• Experience leading large-scale agile teams using methodologies such as SAFe, Scrum, Kanban, XP, TDD or BDD.
• Certified Agile Coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent.
• Preferred certifications in traditional project management practices such as Prince2 or PMP.
• Experience using tools such as JIRA, Confluence, MS Project or similar.
• Strong communication, facilitation, coaching, and problem‑solving abilities.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunity to work in a modern agile environment and influence delivery practices at scale.
• Exposure to cross-functional collaboration across diverse global teams.
• Professional growth through continuous learning, agile coaching, and hands-on delivery experience.
• Opportunity to enhance leadership, facilitation, and transformation capabilities.

• Advanced agile delivery and scaling practices (e.g., SAFe, CI/CD, TDD, BDD).
• Enhanced stakeholder management and cross-team coordination skills.
• Strong facilitation techniques for agile ceremonies and improvement initiatives.
• Skills in agile tooling, metrics tracking, and delivery governance.
• Capability to drive continuous improvement and foster collaborative team culture.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2