Senior Manager - ENTERPRISE MOBILITY SERVICE OWNER (MDM & MAM) -Pune

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly skilled enterprise mobility professional to own and drive the end-to-end delivery, security, and continuous improvement of Mobile Device Management (MDM) and Mobile Application Management (MAM) services. This role is responsible for ensuring secure access to corporate resources, maintaining high service reliability, and delivering an optimal end-user experience while adhering to security and compliance standards across the organisation.

What you’ll do

• Design and implement service changes, enhancements, and deployments
• Plan and execute patching, upgrades, migrations, and decommissioning activities
• Design and manage device compliance, configuration, and application protection policies
• Implement Conditional Access policies to enforce secure access to applications and data
• Manage end-to-end device lifecycle including enrolment, monitoring, and decommissioning
• Oversee application lifecycle including onboarding, publishing, updates, and retirement
• Manage enterprise mobile application distribution via platforms such as Intune Company Portal, Google Managed Play Store, and Apple App Store
• Administer Apple Developer Portal, ensuring timely maintenance of certificates and provisioning profiles
• Conduct proof of concepts and hands-on testing to evaluate new solutions and validate performance
• Provide subject matter expertise for mobility platforms, especially Microsoft Intune
• Drive continuous service improvement initiatives with measurable outcomes
• Improve service quality, operational efficiency, and overall user experience
• Support audits by providing evidence and ensuring compliance with governance standards
• Create and maintain technical documentation, implementation plans, and service design artefacts
• Mentor team members and share best practices to enhance delivery quality
• Perform effort estimation and contribute to budget planning aligned with project objectives

Who you are

• Strong expertise in Mobile Device Management (MDM) and Mobile Application Management (MAM)
• Deep knowledge of Microsoft Intune and enterprise mobility ecosystems
• Experience with Apple ecosystem (ABM, APNS, Apple Developer Portal) and Android Enterprise environments
• Hands-on experience in migrations, upgrades, and enterprise-scale deployments
• Familiarity with additional UEM platforms such as Workspace ONE or MobileIron is advantageous
• Strong understanding of mobility security, compliance, and conditional access frameworks
• Ability to manage platform lifecycle, governance, and operational processes
• Proven capability in technical solution design and architecture
• Strong collaboration, mentoring, and stakeholder engagement skills
• Experience supporting audits, governance processes, and compliance requirements
• Financial awareness with the ability to contribute to resource and budget management

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on enterprise-scale mobility solutions impacting a global workforce
• Exposure to modern security frameworks and digital workplace transformation initiatives
• Collaboration with cross-functional teams across multiple geographies
• Environment that encourages innovation, continuous improvement, and knowledge sharing
• Opportunity to influence strategic mobility roadmaps and service evolution

What skills you will learn

• Advanced enterprise mobility architecture and solution design
• End-to-end lifecycle management of MDM and MAM platforms
• Security governance, compliance frameworks, and audit readiness practices
• Strategic service ownership and continuous improvement methodologies
• Stakeholder management and cross-functional collaboration in a global environment

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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