Senior Manager _Process Governance Specialist_Pune
About VOIS
In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
About VOIS India
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone
Job Description
Role Purpose
The FIN Process Governance Specialist is responsible for maintaining accurate, complete documentation of the end-to end Finance Management (FIN) processes, the integration of EVO SAP modules and transactions within the defined EVO Process Architecture and ensuring adherence to the rules and principles of the Vodafone Core Business Model (CBM). As a trusted partner to our Global Process Owners, the Process Governance Role governs the Core Business Model (CBM), promoting standardization, process effectiveness, and supporting digital innovation in our business operations. This role is member of a team which combines Business as Usual (BAU) operational activities with support for Finance Program and Systems demands with minor impact on processes.
As Business as Usual this role is responsible for the following process governance activities:
- Approving demands taking account of their impact on the Core Business Model (CBM) including existing Policy, Principles and Rules and Compliance Controls.
- Approving Localizations, Role change and post-design change requirements
- Quality control of updates to global processes and publication of approved processes
- Analysis of process conformance data (in Signavio) and publishing conformance report
- Annual review of the Standard Operating Procedures (SOPs) used by operational teams to deliver the Global Processes (CBM)
- Maintenance of Risks and Controls library in Signavio including mapping to CBM processes and updating the Controls Narrative.
In support of Finance Programme and Systems demands this role delivers:
- Align with the project team to identify impacts on process and process documentation.
- Update CBM Process Models as required. Ensure the updates are reviewed, validated and approved.
- Identify impacted Process related documentation (Operating Procedures, Localisations etc.) and ensure these are updated, validated and approved.
- Ensure the approved processes and related process documentation is published in the correct systems (Signavio and Solution Manager) and changes are communicated through the appropriate project communications channels.
- Ensure process standardisation changes will be tracked and reported via our analytical tools (Signavio).
VOIS Equal Opportunity Employer Commitment
India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!