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Senior Manager_Demand Authority

Aggregate function:  Shared Services
Business Area:  HR Operations _VOIS
Posting Country:  India
Date Posted:  7 Apr 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly skilled Solution Owner to lead HR Services workstreams encompassing onboarding, offboarding, leavers, and new hires. This individual will take full ownership of HR Services processes and digital solutions, ensuring continuous improvement, simplification, and alignment with strategic business goals. The ideal candidate will bring expertise in HR systems, enterprise-level HR transformations, SAFe Agile practices, and product backlog ownership, working closely with cross-functional teams and stakeholders to deliver impactful and compliant HR solutions.

What you will do

  • Act as the Product Owner for HR Services workstreams, including onboarding, offboarding, leavers, and new hires.
  • Own and manage the product backlog, ensuring consistent grooming, refinement, and prioritisation aligned with strategic goals.
  • Lead the creation of future‑state (to‑be) HR processes, identifying opportunities for AI, automation, and Copilot‑based enablement across employee journeys.
  • Partner closely with Product Managers to align on product vision, roadmap, and delivery timelines, including AI, and Copilot‑driven initiatives.
  • Engage with stakeholders to gather requirements, manage expectations, and ensure alignment with organisational objectives.
  • Apply strong SAFe Agile practices, including Program Increment (PI) planning and continuous exploration of backlog items.
  • Use JIRA effectively for backlog management, sprint planning, and progress tracking.
  • Drive innovation and continuous improvement across HR systems and processes through AI automation and digital solutions , Ensure timely delivery of compliant solutions that meet business needs.
  • Benchmark external best practices and help the organisation leverage modern technology and evolving HR trends.

Who you are

Proven experience as a Solution Owner or Product Owner within the HR domain.Strong knowledge of HR systems, processes, and employee lifecycle activities (Hire to Retire).Demonstrated experience in requirement gathering and stakeholder management.Proficient in JIRA and experienced in SAFe Agile methodologies.Strong communication, organisational, analytical, and problem‑solving skills.Ability to work independently and collaborate effectively with cross‑functional teams.Computer Science or IT Engineering background.Certification in SAFe Agile or equivalent.Experience with HR platforms such as Workday, SAP SuccessFactors, or similar.Background in enterprise-level HR transformation projects.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

  • Opportunities to influence global HR solutions and contribute to large-scale digital transformation.
  • Exposure to advanced HR technologies and modern product ownership practices.
  • Collaboration with global teams, leaders, and experts across multiple markets.
  • A chance to drive innovation, process optimisation, and strategic improvements in HR Services.

What skills you will learn

Mastery in end‑to‑end HR Services product ownership and backlog management.Advanced SAFe Agile and JIRA application in enterprise HR environments.Skills in HR technology benchmarking and adoption of global best practices.Product innovation, process redesign, and strategic decision‑making.Enhanced stakeholder collaboration and cross-functional leadership.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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