Senior Manager_Learning Manager_Pune
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
About this Role
What you will do
- Identify learning and capability development needs for internal teams supporting the Germany market.
- Develop and maintain training concepts and learning solutions in collaboration with business stakeholders.
- Manage training providers, including briefing them on requirements and ensuring timely development and approval of training content.
- Promote and communicate the training portfolio to internal employees.
- Facilitate short learning sessions where required.Support colleagues within the L&D function to ensure a cohesive learner journey.
- Provide coaching and learning advisory support to employees and line managers.
- Support HR Business Partners with L&D insights and initiatives.
- Oversee planning and coordination of training delivery, including intern and working student support.
- Engage with Group stakeholders and other operating companies to ensure alignment on learning initiatives.
- Conduct budgeting, resource planning, and effective supplier management.
Who you are
- Hold a Master’s degree in HR, Psychology, Business, Pedagogy, or related fields.
- Bring 10–12 years of experience in Learning & Development within large organisations.
- Demonstrate strong consulting, conceptual, and project management capabilities.
- Communicate confidently with stakeholders at all levels, including global teams.
- Possess experience in managing training agencies and complex learning programmes.
- Have a good understanding of HR processes such as L&D, didactics, performance management, and engagement.
- Are fluent in English; knowledge of German (B2 level) is an added advantage.
- Working knowledge of LMS systems and Microsoft 365 tools.
Not a Perfect Fit?
What’s in it for you
- Opportunity to shape capability development for a key European market.
- Exposure to global stakeholders across multiple business units.
- Experience in developing innovative, high-impact learning solutions.
- A collaborative environment that encourages continuous learning and professional growth.
What skills you will learn
- Advanced capability in learning design and consulting.
- Enhanced project and stakeholder management skills.
- Experience across global learning ecosystems and cross‑cultural collaboration.
- Deep expertise in talent development and HR transformation practices.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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