Solution Architect
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced IT Solutions Architect to design and deliver integrated IT/IS architectures that enable strategic growth across Vodafone’s Enterprise business units. The individual will lead end‑to‑end solution design for complex product developments and customer solutions, ensuring quality, alignment with architecture frameworks, and readiness for downstream development, testing, and deployment. The role requires strong expertise across telecom BSS, cross‑domain architecture, and the full Sell–Build–Run lifecycle, with hands‑on experience in leading solution designs for connectivity, unified communications, cloud, and security portfolios.
What you’ll do
- Develop and deliver robust, scalable, and integrated IT/IS solution architectures for complex enterprise products and customer solutions.
- Support Sell, Build, and Run (assurance/incident lifecycle) processes within the telecom domain, ensuring seamless end‑to‑end design.
- Create solution designs across enterprise product sets, including Fixed and Mobile Connectivity, Unified Communications, Cloud & Hosting, and Security.
- Apply TOGAF, TM Forum, and UML standards to ensure consistent, structured, and high‑quality architecture documentation.
- Lead cross‑domain architectural discussions, ensuring continuity and alignment across internal teams and external third parties.
- Engage stakeholders to ensure solution proposals meet business needs, strategic objectives, and technical feasibility.
- Manage third‑party participation in defining solution designs, ensuring coherence and quality across all contributors.
- Communicate effectively with stakeholders at all levels through clear documentation, presentations, and design walkthroughs.
- Anticipate design challenges, manage risks, and propose improvements that enhance service quality and operational efficiency.
Who you are
- Educated to degree level or with equivalent technical experience (6–8+ years preferred).
- Demonstrated experience designing and delivering complex cross‑domain IT/IS architectures within the telecommunications industry.
- Strong knowledge of telecom BSS processes such as Sell–Build–Run, Lead to Case (L2C), or Trouble to Resolve (T2R).
- Experience designing enterprise connectivity products such as IPVPN, SD‑WAN, Ethernet, FTTP, and FTTC.
- Working knowledge of TOGAF, TM Forum Frameworks (Process, Application, Information), and UML modelling.
- Skilled in stakeholder engagement with the ability to influence effectively, address objections, and guide technical decision‑making.
- Excellent communication, negotiation, and presentation abilities.
- Capable of collaborating with multiple internal and external stakeholders to ensure holistic, end‑to‑end design outcomes.
- Proactive, analytical, and committed to improving design standards and service outcomes.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to design industry‑leading enterprise solutions across multiple technology domains.
- Exposure to large‑scale digital transformation initiatives and global enterprise product portfolios.
- Collaborative work environment with cross‑functional teams, third‑party partners, and global stakeholders.
- Growth opportunities in enterprise architecture, telecom product design, and emerging technology domains.
- Ability to influence key strategic technology decisions and contribute directly to Vodafone’s innovation agenda.
What skills you will learn
- Advanced enterprise architecture techniques aligned to TOGAF and TM Forum standards.
- Hands‑on expertise in designing next‑generation connectivity, cloud, and unified communication solutions.
- Cross‑domain architectural leadership, stakeholder management, and influencing skills.
- End‑to‑end solution lifecycle management across Sell, Build, and Run phases.
- Enhanced modelling capabilities using frameworks such as UML.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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