TELECOM BILLING SPECIALIST - VOIS
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
Support and manage rating, billing, invoicing, Accounts Receivable, and billing journaling processes
Perform business analysis, design, development, and ongoing maintenance using Java-based batch modules, integration services, and API integrations, or equivalent cloud technologies
Design, develop, and troubleshoot containerised integration adapters and system interfaces across the application stack
Monitor and support billing cycles, batch executions, and financial journal postings to ensure timely and accurate outcomes
Investigate and resolve billing data discrepancies, mediation issues, and potential revenue leakage scenarios
Carry out log analysis, incident management, and root cause analysis in production environments
Perform database and application-level debugging across Oracle databases, middleware, and integration layers
Collaborate with development, infrastructure, finance, and business stakeholders to maintain billing accuracy and system stability
Who you are
An individual with a strong understanding of telecom billing and revenue lifecycle processes
Experienced in working with enterprise telecom billing systems
Proficient in Java development for batch processing, integrations, and APIs, or relevant cloud technologies
Highly skilled in PL/SQL, including stored procedures, packages, performance tuning, and data validation
Comfortable administering Unix/Linux environments with shell scripting (ksh/bash) for batch orchestration and monitoring
Analytical and detail-focused, with the ability to investigate complex data and system issues
A clear communicator, able to collaborate effectively across technical and business teams
Not a perfect fit?
What's in it for you
Opportunity to work on enterprise-scale telecom billing platforms with direct revenue impact
Exposure to complex, high-availability and cloud-based environments
Collaboration with cross-functional teams spanning technology, finance, and business operations
A role that supports continuous professional development in billing, integration, and production support
What skills you will learn
Advanced billing operations and revenue assurance practices
Deeper expertise in containerised integrations and cloud-aligned billing solutions
Enhanced incident management and root cause analysis skills in live environments
Stronger stakeholder engagement across technical and financial domains
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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