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Technology Commercial Support Specialist_Growth

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  1 Oct 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a commercially focused professional to support Technology Account Managers (TAMs) and senior commercial stakeholders in the design, pricing and preparation of growth opportunities. This role plays a key part in commercial modelling, proposal development, bid coordination and deal support, helping to ensure high-quality submissions, accurate pricing and informed decision-making. The role is suited to an individual with experience in commercial support, contract management, financial analysis and cross-functional collaboration within telecommunications, IT services or outsourcing environments.

What you’ll do

  • Support Technology Account Managers and senior stakeholders in commercial opportunity development and deal preparation.
  • Coordinate activities associated with RFI and RFP responses, including content consolidation, scheduling and submission readiness.
  • Assist in the preparation of proposal artefacts and submission packs, ensuring quality and timely review.
  • Build, maintain and validate pricing workbooks for commercial opportunities.
  • Perform sensitivity analysis and scenario modelling to support commercial decision-making.
  • Support the development of pricing models that reflect the profitability and commercial viability of customer propositions.
  • Collaborate with solutioning, pricing and commercial teams to ensure delivery against agreed timelines and quality standards.
  • Maintain accurate opportunity pipeline records and ensure governance requirements are met.
  • Support contract and commercial reviews by identifying risks, inconsistencies and areas requiring escalation.
  • Contribute to compliance with internal commercial processes, controls and approval requirements.
  • Manage commercial activities across a defined portfolio of contracts, workstreams or accounts.
  • Provide reliable commercial analysis and reporting to support effective deal execution.

Who you are

  • Strong organisational skills with exceptional attention to detail and documentation quality.
  • Advanced commercial modelling and financial analysis skills, including strong Microsoft Excel capability.
  • Ability to interpret, validate and analyse data accurately.
  • Effective written communication skills with strong stakeholder management and follow-through.
  • Analytical and solution-oriented approach to problem-solving.
  • Ability to identify issues proactively and escalate appropriately.
  • Understanding of contract structures, governance processes and key commercial risk drivers.
  • Experience within telecommunications, IT services, managed services or outsourcing environments.
  • Demonstrated commitment to Vodafone Spirit behaviours and collaborative ways of working.
  • Experience supporting commercial, bid management or contract-related activities.
  • Typically 7 to 10 years of overall professional experience, including 3 to 5 years in a relevant commercial support role.
  • Understanding of basic contract constructs and governance frameworks.
  • Post-graduate qualification in IT, Telecommunications, Business or Management is preferred.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

  • Opportunity to work on strategic commercial opportunities within a global telecommunications organisation.
  • Exposure to complex deal structures, pricing methodologies and commercial governance frameworks.
  • Collaboration with cross-functional teams including solutioning, commercial, pricing and account management.
  • Opportunity to influence commercial outcomes through data-driven insights and analysis.
  • Experience supporting international customer opportunities and large-scale business growth initiatives.
  • A dynamic environment that supports continuous learning and professional development.

What skills you will learn

  • Advanced commercial and financial modelling techniques.
  • Bid management and proposal coordination expertise.
  • Pricing strategy development and profitability analysis.
  • Commercial governance and contract management practices.
  • Risk identification and mitigation within complex commercial opportunities.
  • Stakeholder engagement across global and cross-functional teams.
  • Telecommunications and outsourced services commercial frameworks.
  • Strategic deal evaluation and decision-support analysis.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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