Telecom Billing Specialist- VOIS
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
Manage rating, billing, invoicing, Accounts Receivable, and billing journal processes with a high level of accuracy.
Work with telecom billing platforms such as Kenan or Foris and associated operational systems.
Conduct business analysis and perform solution design, development, and integration using Java batch components, API integrations, or cloud-based technologies.
Develop and optimise PL/SQL packages, stored procedures, and undertake detailed data validation activities.
Use Unix/Linux administration and Shell scripting (ksh/bash) to automate and orchestrate batch processes.
Design, develop, and maintain containerised integration adapters and cross‑application interfaces.
Investigate billing data gaps, mediation issues, and potential revenue leakage, ensuring timely resolution.
Support and monitor end‑to‑end billing cycles, batch execution flows, and financial journal postings.
Perform log analysis, incident management, and root‑cause analysis to ensure stability in production systems.
Debug issues across database, middleware, and integration layers involving Oracle and related components.
Collaborate with development, infrastructure, finance, and business teams to maintain billing accuracy and system reliability.
Communicate clearly and consistently with stakeholders through written and verbal updates.
Who you are
An individual with strong understanding of telecom billing and revenue operations.
Proficient in PL/SQL development, Java or cloud technologies, and API-based integrations.
Experienced in Unix/Linux environments with advanced Shell scripting capabilities.
Skilled in debugging complex issues across data and integration layers.
A collaborative professional who works effectively with technical and non‑technical teams.
A clear communicator who can articulate technical matters in an accessible way.
Not a perfect fit?
What's in it for you
Exposure to large-scale telecom billing and revenue systems.
Opportunities to work with advanced integration technologies, cloud-based solutions, and containerised environments.
Strong collaboration with multi-functional teams across technology, finance, and business operations.
A role that strengthens both technical depth and operational domain knowledge.
What Skills you will learn
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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