Unica Implementation Expert - Tech Lead - VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a seasoned Unica Implementation Expert with strong technical leadership capabilities and cloud-native experience to lead the design, development, and deployment of HCL Unica solutions. This role is based in Pune, India, and sits within the Software Engineering - BIBDA department. The individual will be responsible for high-level design creation, reusable framework development, and end-to-end solution delivery in a telecom domain environment.
What you’ll do
- Lead technical implementation, upgrades, and workshops for HCL Unica software.
- Define and deliver high-level designs (HLDs) and reusable frameworks using appropriate BI technologies.
- Apply data modelling techniques and drive DW design activities.
- Configure and manage WebLogic and Tomcat environments.
- Install and integrate Kafka within marketing automation frameworks.
- Serve as the single point of contact for all technical aspects of the project.
- Ensure zero-defect delivery and adherence to company policies.
- Collaborate with cross-functional teams to ensure seamless solution deployment.
Who you are
- 8–10 years of relevant professional experience in Unica and BI technologies.
- Expertise in the HCL Unica Suite including Campaign, Interact, Contact Optimisation, Plan, Journey, Deliver, Segment Central, Audience Central, and COM.
- Strong knowledge of GCP BigQuery, Oracle SQL, and PL/SQL.
- Experience with cloud platforms such as GCP and AWS.
- Skilled in writing high-level design documents and data modelling.
- Background in the telecom domain is essential.
- Familiarity with Java API design and testing is a plus.
- Excellent communication and problem-solving skills.
- Holds a B.E / B.Tech, MCA / M.Sc qualification.
Not a perfect fit?
What's in it for you
- Opportunity to lead strategic marketing technology implementations.
- Exposure to cutting-edge cloud-native platforms and BI technologies.
- Work in a collaborative, innovation-driven environment.
- Be part of a global organisation with a strong focus on transformation and growth.
What skills you will learn
- Advanced cloud-native solution architecture and deployment.
- End-to-end marketing automation frameworks.
- Cross-platform integration including Kafka and Unica.
- High-level design documentation and reusable framework development.
- Telecom-specific BI and data modelling practices.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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