WORKING CAPITAL - VENDOR QUERY LEAD - VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking an experienced Working Capital professional to support vendor query operations within the FSSC Working Capital function. This role focuses on end-to-end ownership of vendor queries, SLA and KPI management, and strong collaboration with internal and external stakeholders. Based in Ahmedabad with hybrid working, the role requires solid Procure-to-Pay knowledge, SAP proficiency, and a customer-centric approach to ensure accurate, timely, and compliant service delivery aligned to Vodafone policies and controls.

Take accountability for daily pipeline work allocation and monitoring.Track, measure, and deliver SLAs and KPIs in line with business targets.Ensure all vendor queries and requests raised through multiple channels are actioned within agreed timelines.Deliver outcomes aligned to evolving business dynamics and operational priorities.Adhere to CBM policies, controls, and compliance requirements.Apply strong knowledge of Vodafone Procure-to-Pay ways of working.Perform and support SAP transactions related to purchase orders, invoices, payments, vendor accounts, and master data.Maintain clear and timely communication with stakeholders across functions.Support continuous improvement initiatives across Group Common Functions.Contribute towards achieving and exceeding annual objectives.

An accounting or finance professional with 2–5 years of experience in Accounts Payable or Working Capital operations.Knowledgeable in month-end close accounting processes.Experienced in partner and vendor management with a service-oriented mindset.Comfortable applying judgement in operational scenarios while following defined processes.Proficient in SAP (Accounts Payable) and confident working with financial data.Skilled in MS Excel and MS Office applications.An effective communicator with strong verbal and written skills in English; German language capability is desirable.Demonstrates inclusive, customer-focused behaviour and the right attitude to work in a collaborative environment.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Exposure to global Vodafone finance operations and stakeholders.Hybrid working model supporting flexibility and work–life balance.Opportunities to work within a structured, policy-driven environment with clear performance metrics.A role that builds strong functional and cross-functional visibility within VOIS.

Advanced vendor and stakeholder management within a global shared services model.Deeper expertise in Working Capital and Procure-to-Pay processes.Practical application of SAP in complex, high-volume environments.SLA, KPI, and control reporting through CSA frameworks.Continuous improvement and collaboration across Group Common Functions.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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