Commercial Specialist
Location: Any Vodafone Office Location (*Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
The Commercial Management team performs end to end commercial management of our Vodafone Business UK customers throughout all stages of the contract lifecycle, including:
- Pre-sales (helping our sales teams to win new business at profitable margins)
- Handover (ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution)
- In-Life (optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities)
- Extension or Renewal (securing timely renewal of the contract whilst minimising erosion of revenue and margin)
As a Commercial Contract Specialist, you will have the opportunity to be at the front and centre of the relationship with existing and prospective Vodafone Business customers in the UK.
The role will require you to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.
The role would suit candidates who have a demonstrable ability to: understand a variety of complex commercial and contractual models; use available data and appropriate assumptions in order to make informed decisions; negotiate pragmatically at all levels in an organisation; and identify and create value from challenging commercial issues.
Who you are
- Experience in Commercial and Contract Management
- Planning and executing complex negotiations, with an ability to find pragmatic solutions; whether to resolve commercial disputes; close deals; or deliver margin improvement activities
- Able to evaluate commercial risk and provide appropriate mitigation through commercial terms, contract conditions or delivery methodology; plus be capable of coordinating the delivery of mitigation plans in-life.
- Able to structure and articulate compelling commercial proposals taking into account market and customer dynamics and focus on value creation for customers. Excellent written and verbal communication skills, ability to simplify complexity
- Comfortable working in a matrix environment and playing in different positions (pre-sales or in life) depending on requirement of project.
- Able to collaborate with and provide commercial thought leadership to a wide range of stakeholders from different business areas, and have the credibility to influence decision makers at all levels
- Strong financial understanding with the ability to create financial models in Excel
- Growth mindset, open to taking on new challenges and identifying and implementing business improvement activities
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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