VodafoneThree - Legal Counsel

Location: Speechmark, London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you’ll do

This role involves supporting strategic compliance across Franchise Programme and the VodafoneThree Retail Estate, ensuring the delivery of high quality, commercial, legal advice. The successful candidate will have broad commercial legal experience and may be required to support other key projects across the Consumer Legal team as demand requires it.  The successful candidate will support the delivery of high-quality legal advice on a range of initiatives, manage legal risk and ensure compliance with evolving legislation. Building strong relationships with internal stakeholders and external partners is crucial, as is driving continuous improvement in legal processes.

The ideal candidate will have experience as a qualified lawyer in a leading telco or other franchised business, and/or with an understanding of the sector. They should possess strong stakeholder management skills, commercial acumen and the ability to take ownership of their own caseload and manage legal risk. They will also demonstrate enthusiasm for collaboration within a diverse team. Key performance indicators include timely delivery of legal advice, effective risk management and positive stakeholder feedback.

Key Roles and Responsibilities

• High Quality Legal Advice: Deliver high-quality, pragmatic and solution-oriented legal advice across a range of commercial issues within the franchise programme and the wider retail estate. Support legal strategy on Consumer Legal Team objectives and strategy. Support compliance with relevant legislation and regulation, safeguarding commercial integrity.
• Internal Stakeholder Management: Build strong, collaborative relationships with internal stakeholders across the Retail function, Consumer Operations and the Consumer Business Unit. Ensure legal advice is aligned with business priorities and delivered in a timely and commercial manner. Encourage cross-functional collaboration across the VodafoneThree organisation, to achieve strategic outcomes and the goals of the business. Manage and mitigate risk and champion best legal practice.
• Risk Assessment and Assurance: Support legal risk assessment across the strategic priorities set out above. Work with robust assurance frameworks to mitigate exposure to legal, financial and reputational risks. Advocate for proactive risk identification and assurance across VodafoneThree’s business initiatives.
• Governance and Continuous Improvement: Contribute to training and guidance for teams across the business on legal topics relevant to the team’s key stakeholders. Proactively contribute ideas to drive continuous improvement in legal processes, embedding automation, simplification and scalability to support legal efficiency, and increase business self-serve. Collaborate with stakeholders to refine processes and embed legal best practice.
• Influence and Manage External Stakeholders: Build and maintain relationships with external stakeholders including  group company functions, external counsel and strategic commercial partners where relevant, to further align with VodafoneThree’s commercial objectives.
• Horizon Scanning: Proactively monitor regulatory and legislative developments impacting the team’s practice area.  Identify opportunities to support the immediate and wider Legal team’s learning and development. Share knowledge with colleagues and identify opportunities to implement positive change for VodafoneThree.

Who you are  

The knowledge and expertise to achieve business objectives. The degree of understanding required for the industry, commercial environment and of competitors products and services.

• Legal Expertise: At least 1 year PQE as a qualified commercial lawyer in a leading consumer facing company, telco and/or law firm, franchise experience is essential.
  Industry knowledge: Understanding of the franchise, retail, technology and telecoms sectors and knowledge of applicable legal trends.
• Personal Responsibility: Takes ownership of tasks and cases, and is able to demonstrate their effective progression. Demonstrates a “self-starter” attitude and uses initiative to progess work, seeking guidance where appropriate.
• Risk Management: Proactively manages legal risk, balancing risk and mitigations proportionately to enable the business to meet its financial and growth targets. Being prepared to drive process and technology changes, to deliver efficiencies in legal delivery.
• Commercial Acumen: Able to apply sound commercial judgement to balance legal risk with business opportunity, to enable strategic decision making aligned with business priorities. 
• Influential Stakeholder and External Engagement: Possess effective stakeholder management and negotiation skills, enabling influence across internal teams and external parties. Builds trusted relationships that drive alignment and support strategic outcomes.
• Analytical Insight and Strategic Communication: Applies legal analysis and data to problems, to extract critical insights and shape pragmatic solutions. Communicates outcomes with clarity and precision, tailoring messages appropriately to diverse audiences to support confident decision-making across the business.
• Development: Demonstrates an enthusiasm to develop in the role and in the team. Seeks and acts on feedback, takes ownership of an individual development plan and embaces stretch targets, and opportunities.
• Collaboration: Must be a genuine team player. Demonstrates an enthusiasm to support colleagues, to share ideas and information, and to work together towards shared goals.

Worried that you don’t meet all the desired criteria exactly? 

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
  

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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