Strategic Insight Specialist
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this role
We are seeking a Strategic Insight Specialist to deliver high-quality research and insights that support data-driven decision-making across Vodafone Business and Local Markets. This role plays a key part in shaping market understanding, product and proposition development, thought leadership initiatives, and competitive intelligence. The individual will work closely with a wide range of stakeholders, connecting multiple data sources to translate insight into meaningful commercial and strategic outcomes.
What you’ll do
- Build and maintain effective relationships with key partners across Vodafone Business and local markets, interpreting insight requirements and ensuring high stakeholder satisfaction.
- Design, execute, and present insight projects, recommending appropriate research approaches based on business needs.
- Deliver customer insights through primary research, including supplier selection and ongoing supplier management.
- Produce market and competitor insights using secondary research, including engagement with industry analysts.
- Provide research consultancy and analytical support for thought leadership activities, such as global trend publications.
- Promote and apply best practices in enterprise insights and research methodologies.
Who you are
- An experienced insight or research professional with a strong mix of primary and secondary research capabilities.
- Someone with at least 3 years of relevant experience, ideally within B2B, ICT, or enterprise environments.
- A confident communicator with proven relationship‑building skills and the ability to engage stakeholders at multiple levels.
- Naturally curious, analytical, and comfortable working with complex data and insight requirements.
- Educated to degree level in a relevant subject; a diploma in Marketing and/or Market Research is advantageous.
- Experience from either client-side or agency environments is valued, with exposure to strategic or commercial decision-making considered a plus.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- The opportunity to influence major commercial, product, and service decisions through strategic insight.
- Exposure to senior stakeholders across Vodafone Business and multiple local markets.
- A role with meaningful impact in an evolving, insight‑led environment.
- Collaboration within a small, expert team offering autonomy and professional trust.
- The chance to contribute to high‑profile thought leadership and strategic initiatives.
In return we provide you with
- A dynamic environment where innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by a diverse team
- Access to internal and external trainings via other providers
- A supportive internal coaching and mentoring culture
- Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
- Cafeteria package
- Private Medical Services
- Employee Assistance Program to support your wellbeing and mental health
- Life and accident insurance
- You can work remotely overseas for 20 days a year
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
- You and your family members can enjoy several discounts from our partners
- You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
What skills you will learn
- Advanced enterprise insight and research best practices.
- Deeper understanding of B2B markets and ICT sector dynamics.
- Stakeholder consultancy and influencing skills across complex organisations.
- Translating research outputs into commercial and strategic recommendations.
- Industry analyst engagement and insight storytelling.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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