Business Commercial Lead
What you’ll do
Business Commercial Lead will be one of the main contributors to the VBU strategy and commercial performance improvement. The primary purpose of this role is to support in developing and executing effective commercial strategies and support business development efforts. This role is crucial in ideating and implementing some of the commercial initiatives supporting Vodafone Business in becoming the digital partner of Albanian businesses. By leveraging market insights and driving high-performance sales teams, the Commercial Lead ensures that VBU achieves its financial targets and maintains a competitive edge in the market.
Job Responsibilities
- Work closely with the Converged Business Product Owner to develop strategies for product commissioning and pricing campaigns.
- Conduct data-driven analysis and industry research to identify gaps and opportunities, guiding updates to the product roadmap.
- Collaborate closely with all sales teams to assist them in generating value from both connectivity and beyond connectivity products.
- Ongoing enhancement of the customer experience by assisting the business product owner in improving products and services through a strong customer-centric approach.
- Address business churn by identifying its causes and recommending actions to enhance products and processes that lead to customer dissatisfaction.
- Implement base management activities to improve revenue performance and customer experience in collaboration with CVM analysts.
- Oversee overall product performance and related product KPIs.
- Support the strategic roadmap to build innovative solutions and support business objectives.
Who you are
- Proven experience in product management, with a focus on improving performance and driving growth.
- Strong analytical and problem-solving skills, with proficiency in data analysis tools.
- A strong team player supportive in all regards and embraces ownership, accountability and responsibility for the team’s mission
- Knowledge of the industry, market trends, and emerging technologies is considered an advantage.
- A passion for innovation, an entrepreneurial mindset, and a results-driven attitude.
- Degree in Business Administration, Marketing, or related fields.
- Excellent knowledge of Albanian and English
- Working experience in Telecommunication/ Communications industry is considered an advantage
- Advanced skills on Microsoft Office package (Excel, PowerPoint, and Word) required.
What's in it for you
Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.
Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.
We take pride as well in our Comprehensive Benefits Package, where you will be able to find:
- All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
- Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
- Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
- Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
- And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.
Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here!
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.