Head of Business Sales

What will you do

The Head of Business Sales is responsible for defining and executing the sales strategy across all business segments and channels, ensuring revenue growth, market share expansion, and customer satisfaction. The role leads and manages a team of sales professionals to drive sales effectiveness, strengthen customer relationships, and enhance Vodafone’s presence in the B2B market. By aligning with global and local sales policies, this position ensures business model compliance and operational excellence.

Job Responsabilities

Sales Strategy & Execution

• Develop and implement a comprehensive sales strategy to achieve revenue, market share, and profitability targets.
• Oversee sales planning, pipeline forecasting, and performance monitoring, ensuring business objectives are met.
• Align sales activities with Vodafone’s global standards and local market needs.

Sales Operations & Process Optimization

• Define and maintain sales standards, policies, and processes, ensuring compliance across all segments and channels.
• Drive digital adoption within sales processes to improve efficiency and customer engagement.

Team Leadership & Performance Management

• Lead, mentor, and develop a high-performing sales team, fostering a results-driven and customer-centric culture.
• Set clear sales targets, monitor progress, and ensure continuous development of sales capabilities.
• Establish a strong feedback loop, ensuring alignment with business priorities and sales objectives.

Collaboration & Cross-Functional Alignment

• Work closely with Vodafone Business Leadership Team and key stakeholders to ensure the execution of the VBU Vision.
• Align sales initiatives with Vodafone’s broader enterprise strategy, leveraging synergies across business units.
• Ensure alignment with Vodafone Group policies and best practices, adopting global initiatives for local execution.

Key performance indicators:

• Achievement of revenue, market share, and sales targets.
• Growth in customer acquisition, retention, churn and satisfaction (NPS).
• Effectiveness of sales strategies and process improvements.
• Performance and development of the sales team.
• Sales pipeline health and conversion rates.
• Increased adoption and revenue contribution from IoT, ICT, and Cloud Solutions.

Who you are

Core competencies, knowledge, and experience:

• Commercial Acumen in B2B Sales
• Customer-Centric Approach
• Strategic Sales Execution
• Sales Leadership & Talent Development
• Negotiation & Relationship Management
• Innovation, digitalization and continuous improvement mindset
• Data-Driven Decision Making
• Cross-Functional Collaboration & Sn. Stakeholder Management
• Technology Awareness (IOT, ICT, Cloud etc.)

Must have technical / professional qualifications:

• Master’s degree in Business, Sales, Marketing, or a related field.
• Minimum 7+ years of experience in B2B sales, with at least 3 years in a leadership role.
• Strong understanding of sales methodology
• Fluency in English and Albanian, with excellent communication and presentation skills.

What's in it for you

Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.  

Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement. 

We take pride as well in our Comprehensive Benefits Package, where you will be able to find: 

• All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go. 

• Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones. 

• Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued. 

• Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead. 

• And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us. 
   
  Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here! 

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. 

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status. 

Together we can. 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.