Global Account Manager
Job details
Role title: Senior Sales Leader, Global Account Management
Function: Sales
Department: North Asia Sales, VBI
Location: Tokyo, Japan
What you’ll do
Role purpose:
This individual will be focused on acquisition of new business within the global enterprise space. The target market is a selection of international and multinational customers headquarter in Japan, with decision making or influence in Japan or other local country where they operated. The target customers are listed as a Vodafone Business International (VBI) account.
The candidate will be an experienced salesperson (more than 10 years), well versed in prospecting, lead generation, presentation to ‘C level’ contacts, proposal writing and ultimately closing business. They are very comfortable in offering and receiving real time feedback to their colleagues in a constructive way to deliver the desired outcome for their client and for Vodafone.
This individual will work closely with their prospective clients, to understand their underlying business requirements and challenges, their current and future IT landscape, business challenges, and propose suitable propositions, solutions and services. As the business could be complex due to the diversify and multi-national nature, the individual need to think and architect strategic approach and formalize a global strategic plan for execution. They should be comfortable in articulating our Vodafone global value propositions to the client (and not simply the prescribed product features, advantages, and benefits but using consultative and solution selling approach to deliver the fit for purpose outcome). This individual is skilled at building virtual teams, managed the entire sales cycle, be fully aligned with the client, and to deliver the desired business outcomes for client as well as growing revenues for Vodafone.
The leadership skills of this individual allow them to achieve high performance through mentoring their virtual team across all areas of best serving their account opportunities.
Key accountabilities and decision ownership:
1. To acquire new customers and business for VBI in the Asia Pacific (preferred contract and billing in Asia) and all OPCO/Partner Market countries
2. Negotiating profitable business in accordance with Vodafone policies, lead a virtual team comprising pre-sales, sales specialists, pricing, finance, bid management and legal teams for the sales engagement. And also liaising with the service management and project management teams on service delivery issues to ensure client satisfaction.
3. Manage sales proposals, tenders/bids, contract management, ADP’s, and accurately complete order processing details
4. Executive contact plans and relationship mapping strategies to build relationship and insight into the customers situation
5. Accurately complete all necessary sales pipeline and reporting details (eg. Salesforce)
Who you are
Core competencies, knowledge and experience:
1. Local & International Japanese nationality (or have been working in Japan as well as internationally for a reasonable amount of time to understand both domestic market as well international market) with excellent fluency in the Japanese and English language and well understood the culture for business engagements
2. TAS (Target Account Selling). Supported by an example of where those skills have been used to secure a complex strategic opportunity
3. Excellent negotiation Skills
4. Minimum 10 years of sales experience – in telecommunications, Information Technology and/or Systems Integration
5. Proven track record in delivering sales target over consecutive years
Must have technical / professional qualifications:
Preferred but not mandatory:
• Data Networking (MPLS, Ethernet and bandwidth)
• Hosting and Cloud Computing Services
• Unified Communications (IP telephony, Exchange, Lync etc.)
• Managed Video Conferencing
• Systems integration
• Managed Services (IT/Telco)
• Mobility solutions
• Outsourcing/out-tasking
• Regional and global turn-key deals/projects
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.