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Sr M_Fraud & Investigations_Bangalore/Ahmedabad

Aggregate function:  Shared Services
Business Area:  Corporate Security _VOIS
Posting Country:  India
Date Posted:  10 Oct 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

About _VOIS:

In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

About _VOIS India:

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

Job Description

Role Purpose:

Driving overall framework for Internal Investigations including some facets of data loss prevention investigations and accordingly driving local _VOIS IN governance supporting the _VOIS IN Investigations Manager.

Carry out and lead critical investigations end to end, as assigned by _VOIS IN Investigations Manager or _VOIS Global Investigations Lead, with high levels of objectivity, thoroughness, relevance, accuracy, timeliness, and confidentiality. Alongside be prepared to handle global investigations, as and when assigned.

To act as security and forensic expert to collect, secure and preserve all evidence related to assigned _VOIS investigation cases.

Core competencies,

• Experience into end-to-end Internal Investigations at large scale organizations. Exposure to Physical Security, Fraud Management, Information Security and IT Infrastructure and Technology shall be a plus.

• Strong analytical and influencing skills.

• Proven leadership competencies.

• Strong communication and interpersonal skills

 

Key accountabilities and decision ownership

• Monitoring and Implementation of _VOIS specific procedures, exceptions to Group and _VOIS policies, risk control matrix etc. through _VOIS Global Investigations Lead and _VOIS IN Investigations Manager.

• Managing Speak-ups and Investigations end to end across _VOIS India and coordinating with _VOIS Global Investigations Lead and _VOIS IN Investigations Manager.

_VOIS Equal Opportunity Employer Commitment

India:

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India in 2024.. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »