Senior Social Media Specialist
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a strategic and creative Social Media Specialist to lead the development and execution of organic and paid social media campaigns for VOIS and Vodafone Business Partners. Based in Budapest, this role involves defining content strategies, overseeing content production, managing paid campaigns, and delivering performance insights. The individual will collaborate with cross-functional teams, mentor junior specialists, and contribute to social media governance and crisis management.
What you’ll do
- Define and advise on social media content strategies, including campaign goals, channel selection, content types, and KPIs.
- Oversee and review post copy created by other specialists to ensure alignment with strategic objectives.
- Collaborate with designers to produce visual content such as images, videos, and infographics.
- Manage scheduling and publishing of posts when required.
- Monitor and analyse competitor performance using tools like Brandwatch and Emplify.
- Set up and optimise paid campaigns across platforms including LinkedIn, Facebook, and X.
- Conduct A/B testing and report findings to Business Partners.
- Track and report campaign performance based on defined KPIs.
- Govern access to social media channels and Ads Managers, ensuring proper billing and security.
- Identify and manage social media crises in collaboration with PR and Legal teams.
- Build customer personas and social profiles to inform content strategies.
- Identify influencers and propose collaborative strategies to support campaign goals.
- Deliver training sessions on social media best practices, social selling, and personal branding.
- Mentor junior and experienced specialists on emerging trends and best practices.
Who you are
- A professional with 5+ years of experience in social media management or community management, preferably in B2B environments.
- Holds a BA degree in marketing, communications, or a related field.
- Proficient in English, with strong written and verbal communication skills.
- Skilled in MS Office applications and social media tools.
- Creative, organised, and able to work under pressure.
- Experienced in delivering presentations and collaborating across global teams.
- A team player with strong relationship management and mentoring capabilities
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Lead strategic social media initiatives with global impact.
- Collaborate with diverse teams and influence brand presence across platforms.
- Opportunity to mentor and shape the future of social media talent.
- Exposure to advanced tools and governance practices.
- Be part of a team that values innovation, simplicity, and trust.
What skills you will learn
- Strategic content planning and campaign optimisation.
- Crisis management and governance of social media platforms.
- Influencer engagement and persona development.
- A/B testing and performance analytics.
- Training delivery and mentoring techniques.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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