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Insights Lead

Aggregate function:  Consumer
Business Area:  Local Consumer Business Unit
Posting Country:  Egypt
Date Posted:  19 Nov 2024
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose:

Providing Insights for the Customer behaviour changes in a highly dynamic competitive market mainly through monitoring & inventing KPIs to track the products performance, assessing & analysing performance of ATL, BTL & structured moves. Also, understanding the customer needs & providing the right actionable Insights to the stakeholders to enhance the Company’s performance & minimize commercial risks.

Key responsibilities:

•    Create & develop daily, weekly & monthly dashboards.
•    Invent new KPIs for better performance tracking.
•    Build and manage relationships with internal customers (Stakeholders)
•    Integrate different types of insights to provide a full integrated story
•    Lead on aspects related to customer base profitability by administering effective assessments policies.

•    Provide guidance on the viability of all products, initiatives based on profitability, business case modelling and base risk assessment.

•    Remain up to date on overall market moves to ensure that Vodafone propositions are competitive in the market.

•    Influence stakeholders design making by providing the right actionable Insights.

Skills Required:

•    B.SC degree Engineering, Business, Economics, Marketing.

•    1-2 years of Marketing experience preferably in telecom sector.

•    1-2 years of Quantitative Data Analysis experience.

•    Experienced in briefing of and working with qualitative and quantitative market research, Pricing, customer data, financial information and customer segmentation.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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