L&D Impact Team Leader German Speaker (VOIS)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

• Lead, coach and develop a team of Learning & Development Impact Instructors to deliver high-quality learning experiences.
• Manage end-to-end induction and onboarding journeys to support employee readiness and service excellence.
• Collaborate with Workforce and Resourcing teams to enhance the candidate and employee experience during hiring and onboarding.
• Ensure training resources, learning plans and delivery approaches meet business and client expectations.
• Partner with stakeholders to review, update and maintain learning content and knowledge repositories.
• Create and manage induction, refresher and learning calendars to support business requirements.
• Measure learning effectiveness, identify knowledge gaps and recommend improvements to future learning programmes.
• Facilitate seamless transitions between training, onboarding and operational environments.
• Drive the adoption of digital learning solutions and support learning transformation initiatives.
• Build strong relationships with market stakeholders, clients and internal functions to ensure learning objectives and impact KPIs are achieved.

Who you are

• Experience within Learning & Development and exposure to broader HR disciplines.
• Strong knowledge of instructional design, training facilitation, coaching and adult learning methodologies.
• Proven ability to engage and influence diverse stakeholders.
• Strong analytical and problem-solving skills.
• Familiarity with learning impact measurement methodologies, including the Kirkpatrick Model.
• Excellent presentation, written and verbal communication skills.
• Fluent German language skills (C2 level) and strong English communication skills preferred.
• Ability to develop engaging and interactive learning materials.
• Training delivery certification is advantageous.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to lead a team and shape learning experiences across a global organisation.
• Exposure to international stakeholders, clients and operational teams.
• Opportunity to influence employee onboarding, capability development and learning transformation initiatives.
• Experience driving digital learning adoption and learning effectiveness programmes.
• Collaborative working environment focused on continuous improvement and innovation.

What skills you will learn

• Advanced stakeholder and client relationship management.
• Learning impact measurement and performance analysis.
• Leadership and people development skills.
• Digital learning strategy and learning technology adoption.
• Programme management and large-scale learning operations.
• Cross-functional collaboration across HR, Operations and Workforce Planning teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media