SME Ireland Inside Sales Manager
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Vodafone Business Digital Sales is the inside sales division of Vodafone Business. With our expertise in Connectivity, our leading IoT platform, our secure Cloud solutions and our global scale, we help our customers unlock growth, fully embracing the new digital society. Our culture is about developing your career, a sense of belonging, and always being yourself. It’s about helping others and working hard, enabling and owning digital transformation.
We’re a fast-growing global team, driving the #FutureOfSales. We have the digital expertise, using cutting-edge technology and highly trained teams leveraging social selling and the best sales practice to unlock growth for you and the businesses we support.
This role is responsible for leading a team of SME Account Managers, focused managing existing SME customers, delivering best in class account management and ensuring erosion of existing revenue is minimised and revenue is optimised where possible. Working across internal and external stakeholders both locally and globally to identify and win opportunity. Ensuring that the team is constantly identifying and exploiting whitespace to grow their portfolio of accounts will be key to your success.
You will be accountable for ensuring that the team achieve their Sales KPI’s and that focus is placed on the coaching and development of team members. You will be responsible for delivering against sales targets, ensuring systematic pipeline build and ensuring customers and prospects have a best-in-class experience when dealing with Vodafone. In this role you will be expected to work closely across a wide range of internal and external stakeholders at a senior level. You will need to have the ability to work with data and insights, identifying opportunity across your base of accounts and define and deliver on specific plans and initiatives throughout the year.
Who you are
- Strong change management skills who can actively manage risks and issues – able to identify issues and propose resolutions
- Fully accountable for the creation, implementation, and delivery of the Commercial Strategy for SME Ireland base of accounts (defending and growing existing revenues)
- Capable of driving initiatives within complex business relationships.
- Ability to manage senior internal and external stakeholders (C – suite) to deliver business strategy
- Devise and manage a high-quality pipeline, supported by exceptional and proven forecasting & delivery skills.
- Create and drive a high-performance culture
- Take a lead role in networking and promoting Vodafone externally, utilising our network as well as the positive development of client relationships and new pipeline.
- Capable of focusing on complex challenges, logically working through their root causes, and offering several creative options that may achieve a successful solution.
- Exceptional communication skills including Coordination, personal presentation, oral and written communication skills.
- Requires market knowledge, development and go-to-market strategies.
- Inclusive leader who fosters a culture of diversity, belonging and inclusion
- Capable of working on own initiative.
- Able to lead by example & think with a "Business First" mentality.
- Capable of developing successful
- 4+ years Inside Sales industry- related experience.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
The flexibility of a hybrid working pattern.
21 days of holiday entitlement excluding bank holidays + 3 days a year for charity work
Vodafone and retail discounts
Our award-winning policies that set the benchmark for the industry, such as our Maternity, Paternity & Shared Parental Leave policies that t parents in the workplace and our Menopause support policy + many more.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.